skechers.com

1.6
1.6 Based on 101 reviews

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Average Rating

1.6

/
5

101 Reviews

5 Star
10%
4 Star
1%
3 Star
1%
2 Star
13%
1 Star
76%

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Donald Sanders
Skechers keep sending me codes for 20%…

Skechers keep sending me codes for 20% off my first order but the codes don't work on every pair of shoes I've tried to use it on. I also don't have an account with Skechers it says when I try and log into my account, if I haven't got account how do they have my email address and personal details. When I have contacted them through their online form, they just ignore me, every time even though the auto-response email acknowledges they received my enquiry. Hopeless company but their shoes I do like.

1
Date of experience: May 07, 2025
Amy Baker
I received a very unwelcoming service…

I received a very unwelcoming service by a young member of staff / she was unfriendly and derisive. I would not use your services again until your staff is trained properly to help customers. The shoes do not feel 100% what I was looking for. She also tried to push me to buy socks which are mainly polyester snd ‘made in China’ …. Store 00665Reg 2Date 07/05/2025Trans 079706Assoc: 830243

1
Date of experience: May 07, 2025
Tim Adams
Just like other reviewers here I’m…

Just like other reviewers here I’m STILL waiting for my order to clear customs in Belgium. I purchased my shoes from Skechers UK so why the hell are they in Belgium!? Emailing them is a total waste of time. This is my first and LAST order from Skechers online - pathetic for such a well-known brand!

1
Date of experience: May 06, 2025
Daisy
Gift of stinky feet

I like the style and the price. The stinky feet from wearing them makes them the only shoe I've had this issue with. I am going back to Adidas, or leather and canvas. Not a fan.

2
Date of experience: May 05, 2025
Iona Harris
Love Skechers trainers, however...

Love Skechers trainers, have been buying them for my son for years as he finds their extra wide fit so comfortable. They've started this annoying trend of thinking everyone with extra wide feed must want black, when for us it's the opposite as it makes a chunky person's feet look smaller, ie not a good look. Black clothes on chunky bodies - great! Black shoes making feet look tiny, nope. Need new shoes so have to search for a new go-to brand now. If Skechers read this, please take note 🙏

2
Date of experience: May 05, 2025
Basil Cooper
Should be ZERO stars

Should be ZERO stars. very shady & dubious business model for rewards program, attempted two days to order footwear online but everytime cannot redeem points/rewards as get a pop-up that " OOPS SOMETHING WENT WRONG & REWARDS ARE UNAVAILABLE BUT CAN STILL PLACE ORDERS TO CONTINUE GETTING POINTS " . BUT otherwise app works. hmmmm. strange. there is no contact info for Skecher's & Skecher's company branded stores cannot help, management stating Skecher's company retail & on-line are completely separate & independant of each other. uninstalled app & plan on no more purchases with this company & will be sure to pass on the sketchy business practice they do.

1
Date of experience: May 04, 2025
Jasper
Pleasant shopping experience

We visited to buy new trainers before our holiday and everything was completed efficiently. I bought a pair which suited my feet and my wife bought a lovely pair of sliders. Cadi served us and she was lovely; friendly, helpful and efficient, answering our queries confidently. A pleasant shopping experience

5
Date of experience: May 04, 2025
Waldo Hughes
The Skechers Store #1533 in Riocan…

The Skechers Store #1533 in Riocan Meadows is so organized, clean, and the staff are very helpful. I purchased a pair of the Skechers Slip Ons and I absolutely love them. Cristie was helping me in the store and she needs to be recognized for her excellent customer skills and her knowledge. She is a very dedicated employee. Mrs. Dale C. Greer

5
Date of experience: May 04, 2025
Derek
Worst customer service ever I don’t…

Worst customer service ever I don’t think it actually exists terrible is an understatement

1
Date of experience: May 02, 2025
Mgscott1311
They're operating an open Scam.

If you decide like I did to opt to purchase to try on at home. Please beware, I asked if I could return if they don't fit, they agreed as long as I had my receipt. Returned within the accounted time for returns, shoes pristine, labels on, never worn other than to try on in my house. Staff claimed the soles were muddy and pointed to a small speck of dust (wish I was kidding) and refused refund. Come to find out that the customer service is non-existent. They're being trained to refuse refunds to protect their bottom line. Protect sales. Disgusting business practice. Boo Skechers.

1
Date of experience: May 02, 2025

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