skechers.com

1.6
1.6 Based on 101 reviews

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Average Rating

1.6

/
5

101 Reviews

5 Star
10%
4 Star
1%
3 Star
1%
2 Star
13%
1 Star
76%

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Norman Fisher
Purchased shoes online and I returned…

Purchased shoes online and I returned them within 14 days and they never gage me a refund so I contact them after 30 days which they had got the shoes back and they said they look “worn” and not until I asked did they tell me! Like I want a refund for your terrible shoes! Never buy online sketchers Canada

1
Date of experience: May 01, 2025
Emo Cook
Hopeless online order

Ordered shoes online from UK Apparently goods come from America. Goods are stuck in Belgium and I have no way of contacting Skechers. Oh and UPS just wash their hands of the order. SKEC-UK101578314 NEVER AGAIN

1
Date of experience: Apr 29, 2025
skechers lightweight what a ripoff

I bought a pair of skechers lightweight shoes from a retail store and they said they were machine washable after the third wash they fell apart I contacted the company and they said since they weren't bought on skechers .Com they would not warranty them so I figured I would pass it on. They will not honer their warranty on their products unless you buy directly from them so you can't buy from a retailer what a ripoff I refuse to buy any products from them again this is a company that has gotten very greedy to the fact they now make their shoes in China they have lost a customer

1
Date of experience: Apr 28, 2025
Willow
Terrible service Livingston store

Visited your Livingston store today truly awful customer service walked round whole shop twice not one member of staff acknowledged us they more interested In what they got up to at the weekend left and went to pavers and got a pair from there and received better service on there than in their own shop. Staff should be better trained not idle chit chat about what they did at the weekend awful awful experience will not be back.

1
Date of experience: Apr 28, 2025
Reynold Butler
Poor design and poor material, Air-Cooled Arch Fit

My boyfriend got a pair of shoe from Sketcher. It turned out a terrible shoe I have ever had. It hurt my feet. As I contacted to their customer service they stated "materials will degrade due to several factors including storage, maintenance and use (as would be the case with any shoe over a long period of time)", as I just wear under 10 times and found out their shoe cause my pain. Never buy them again.

1
Date of experience: Apr 28, 2025
Aubrey Reed
Beyond bad

Beyond bad. This is the first time i bought a shoes whose plastic clutch jist broke within 2 weeks. I reported it and they refused to refund it because they use the fact that me as a tourist couldn't come back to the store in Penang, Malaysia. The shoes are 2 weeks old and their explanation they wont refund is because "signs of wear", .. yes I wore them 2 weeks it shouldn't look like it's bought today but It shouldn't BREAK WITHIN 2 WEEKS. ABSOLUTELY the worst shoe experience i ever had. I wont give up on mu refund. This is a robbery. They are not cheap.

1
Date of experience: Apr 28, 2025
Darby Howard
very poor quality of SKECHERS shoes

I bought a pair of SKECHERS shoes a few months ago. I noticed very poor quality construction, they broke very quickly, and when I contacted to company's representation in Greece, they refused to replace them! So I lost my money, for sure!

1
Date of experience: Apr 25, 2025
bibu47
Ordered on 23/04/25

Ordered on 23/04/25. Order being processed for a week on my account then finally shipped. Ups sent email with tracking due to be delivered today after 2 weeks. Still does not say out for delivery on tracker. How much longer ,went on line today and still reports parcel not collected from Belgium, if no news next week I will find a Sketchers store and collect, or find alternative model with another supplier.A lot of bad reviews on this site, perhaps the MD could not care less about his business!!

1
Date of experience: Apr 23, 2025
Gerald Anderson
I'm annoyed that these trainers have…

I'm annoyed that these trainers have been shipped from Belgium as I believed they would come from u.k and now also hate they use UPS as the courier as they have rearranged my delivery date twice now, if they aren't delivered tommorow I will be cancelling the order im done with waiting now

1
Date of experience: Apr 22, 2025
Holden Hughes
sketchers slip in heel design fault

As per other reviews my sketchers slip ins wore at the heel where the plastic is causing them to be unwearable. Two year guarantee is worthless and customer services unhelpful. so advise not to waste money and not to buy

1
Date of experience: Apr 22, 2025

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