skechers.com

1.6
1.6 Based on 101 reviews

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Average Rating

1.6

/
5

101 Reviews

5 Star
10%
4 Star
1%
3 Star
1%
2 Star
13%
1 Star
76%

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Review Time

Brand faced serious legal issues

The company faced multiple lawsuits in the early 2010s over their toning shoes, with claims that the unique design led to various injuries. They were accused of misleading advertising regarding health benefits without sufficient proof, ultimately settling a major class-action lawsuit.

1
Date of experience: Jan 01, 2026
Jesse
Shoes fell apart after two months

I bought a pair of shoes two months ago. After regular use, the sole separated. I received no assistance regarding this issue.

1
Date of experience: Jan 01, 2026
Poor quality shoes and unhelpful customer service

My husband bought a pair of expensive slip-ons expecting great quality. However, after a few wears, the heel padding detached due to a flawed design, making the shoes unwearable. Customer service made excuses instead of taking responsibility, which is very disappointing. I will not buy from them again and recommend others to choose different brands that offer better quality.

1
Date of experience: Dec 29, 2025
Michelle McNair
I recently purchased a pair of black…

I recently purchased a pair of black slip memory foam shoes online store . I have always brought from stores , but thought the specials were too good to miss . They were shipped from Wa and Im in Victoria, absolutely fast shipping received in 3 days .. Extremely happy with my purchase and will definitely buy again online . Very comfortable shoes . 🥿 ❤️❤️

5
Date of experience: Dec 19, 2025
Harris
Disappointed with the order experience

I ordered slip-ins, which seem to be sourced from abroad. I suspect there may have been an issue with either the company or the delivery service, as they have not arrived. For me, £82 is a significant amount. I advise others to shop elsewhere or consider physical stores to avoid similar issues.

1
Date of experience: Dec 19, 2025
Faiza Riaz
Very disappointed about service ...

Improve you customer service when we mail 4.5 time nobody answer ..

1
Date of experience: Dec 12, 2025
C. Homer
Poor quality American product trading…

Poor quality American product trading on a name, lost support inside of a season, don't keep out a light dew. They aren't cheap either. You would be better buying cheap at TEMU, at least you wouldn't be disappointed. With a bit of luck they might even be better.

1
Date of experience: Dec 12, 2025
Natasha
Skechers are so sketchy

Bought some boots as lightweight and comfortable but I never bought this brand. I got home and examined them more closely, made in China and such poor quality glue virtually separated as I pressed on it. So I went back to store and paid a little more to exchange lousy skechers for quality stitched snow boots. Skechers are the worst quality I ever found. Never again.

1
Date of experience: Dec 11, 2025
customer
Change the return process!!!!

I have been a fan of Skechers for many years until today. I need to return a recent purchase and when I went to the local shipping store I was told I have to go to an official UPS store because this store couldn't scan the QR code. I know this sounds like I should be upset with the shipping store but I think the problem lies with Skechers because they won't let me print a return label like Amazon does instead they give a QR code that needs to be scanned by a UPS store associate. I live in a rural area and that's not easy for me to do.

1
Date of experience: Dec 08, 2025
james M.
Don’t trust them anymore guys

Basically I made an order online for some work shoes on the Black Friday weekend sale, and they, I just found out late last night cancelled it, so I called them and they claimed that the code I used was invalid when it actually worked and gave me the discount and took money out the account right? So that happened and I’m pretty sure they refunded it but I’m not mad at that! What I’m so furious about is these shoes I been needing for a while and they SO WERE ADVERTISING 50 PERCENT OFF when I called them they lied and said they weren’t giving 50 percent off over Black Friday weekend! So I’m so mad cause I work 40 hours a week on my feet and NEED THESE SHOES CAUSE MINE ARE STARTING TO WEAR OUT! So like I’m just so angry that they took money out my account and approved the order and then went back on their word it’s so not cool! And my feet hurt so really bad from working not only that I been sick for the past week so I’m not even going to get a pay check this next Friday so hell I can’t afford to pay freaking 100 dollars for a pair of these shoes right now and I just thought I was gonna finally be able to stop my feet from hurting at work I’m even back at work this week and I’m not entirely better either but I HAVE to work! They literally just wanted to give me 30 percent off a “one time deal” to try and make up for it! It’s not right, never in my life have I ordered from a company using a discount code that worked and then the company comes up behind me and stabs me in the back by canceling my order without even notifying me or my mother! Like she depends on me to work and help her make bill payments and stuff I haven’t been able to the past week and it’s really putting a financial struggle on us! I think they lost too much money on Black Friday and that’s why they are screwing me over! It Xmas too man! Like who does this shit around Xmas time! And I didn’t find this out till a week later when the shoes should’ve been here! They need to honor it I mean freaking they took money out of the freaking account! When a code is t supposed to work it doesn’t go through!

1
Date of experience: Dec 07, 2025

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