slc.co.uk

1.3
1.3 Based on 281 reviews

Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education....

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Average Rating

1.3

/
5

281 Reviews

5 Star
6%
4 Star
1%
3 Star
0%
2 Star
2%
1 Star
90%

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Review Time

Faith Coleman
Rude and unhelpful

Rude and unhelpful. One of the people even laughed the whole way during the phonecall like she was laughing at us. The whole company needs updated and staff should be trained and monitored. Maybe an ombudsman should investigate.

1
Date of experience: Aug 22, 2023
Edmund
Reviews speak for themself

Reviews speak for themself. Clearly employers are not being trained properly as none of them seem to have a CLUE what they are doing. Been told different information from several people. Horrendous what is going on

1
Date of experience: Aug 05, 2023
RA93
Reviews speak for themself

Reviews speak for themself. Clearly employers are not being trained properly as none of them seem to have a CLUE what they are doing. Been told different information from several people. Horrendous what is going on

1
Date of experience: Aug 05, 2023
Max Powell
There once was a lad...

There once was a lad, got a proper degreeThen onto Chartership, like a royal decreeEvery months pay, the loan stood in the wayUntil eight years later, a student loans haterInvested in Bitcoin, and a lot more in altcoinWon big on that bet, and paid off his debtTalked on the phone with them once but by the very vurtue of what they do. One star. You are missed like a hole in the head.

1
Date of experience: Aug 01, 2023
Aubrey C.
The worst of the worst

The worst of the worst. Pure parasites who are unwilling to help.

1
Date of experience: Jul 26, 2023
The worst of the worst

The worst of the worst. Pure parasites who are unwilling to help.

1
Date of experience: Jul 26, 2023
OR88
Only getting one star as i can't leave…

Only getting one star as i can't leave 0. I went to Uni in 1998 - 25 years ago. I now want an adult learner loan so HAVE to use the same account. I can't remember my CRN, phone number or postcode from 25 years ago, so I haev to write and ask them to reset it. And send my driving licence or passport. Not sure I'd trust valuable documents to such an inept company

1
Date of experience: Jul 17, 2023
Harold
Only getting one star as i can't leave…

Only getting one star as i can't leave 0. I went to Uni in 1998 - 25 years ago. I now want an adult learner loan so HAVE to use the same account. I can't remember my CRN, phone number or postcode from 25 years ago, so I haev to write and ask them to reset it. And send my driving licence or passport. Not sure I'd trust valuable documents to such an inept company

1
Date of experience: Jul 17, 2023
Bobby S.
Cannot cope with situations out of UK

I've explained my overseas situation multiple times (written cover letters with detailed explanation and helpful links) and I still get the same automatic style response showing they either just haven't read my letter or just cannot be bothered with dealing with anything that doesn't fit in the box. This has been going on for months and has taken up lots of my time, they make it impossible for me to give the evidence they want so I simply give up!

1
Date of experience: Jul 11, 2023
Cannot cope with situations out of UK

I've explained my overseas situation multiple times (written cover letters with detailed explanation and helpful links) and I still get the same automatic style response showing they either just haven't read my letter or just cannot be bothered with dealing with anything that doesn't fit in the box. This has been going on for months and has taken up lots of my time, they make it impossible for me to give the evidence they want so I simply give up!

1
Date of experience: Jul 11, 2023

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Business Details

  • Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.

  • language https://www.slc.co.uk

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