smartcustomer.com

2.3
2.3 Based on 200 reviews

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so e...

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Average Rating

2.3

/
5

200 Reviews

5 Star
24%
4 Star
9%
3 Star
2%
2 Star
5%
1 Star
59%

Filtered Reviews

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Review Time

Rogers
Living at Quail Ridge

It has been home for a very long time. Neighborhood is good and decent access to everything needed. Stores, bank, hwy exits etc… Office managers have been very kind and get business done. Maintenance crew is on it! Care for inside apartments, buildings and grounds. Grateful to call it home. Wooten Company Property.

5
Date of experience: Jul 29, 2024
Jaynie Harris
Very nice information for this site and…

Very nice information for this site and best site experience for me and very useful guide lines provided us thanks.

5
Date of experience: Jul 10, 2024
Robbie Reed
Do not create your company account on sitejabber, they will screw your buisness

I am extremely disappointed with Sitejabber’s services. Despite paying a substantial amount for their premium offerings, I have found that they consistently fail to publish positive reviews while negative reviews are posted almost immediately. This has led to a skewed and unfair representation of businesses. The lack of transparency and biased handling of reviews is frustrating and has severely affected my trust in their platform. I expected more from a service I invested in, but Sitejabber has unfortunately not lived up to its promises. I would not recommend their services to anyone looking for a fair and balanced review platform.

1
Date of experience: Jun 14, 2024
noah270802
Spam

I received multiple emails from sitejabber with links to "confirm that my order was received," then the link takes me to the store's review page on trustpilot. Not sure if the store wrote the emails themselves or if they paid sitejabber for reviews. Either way sitejabber at least facilities the spam and it comes from their domain.

1
Date of experience: Jun 01, 2024
Philip Ross
Unethical and scummy company just like 'Distrust Pilot'

Sitejabber don't give a single feck about customers, nor do they care about small business owners/small businesses. Best to boycott ShiteJabber and post your reviews on reddit or other websites instead! Please refrain from giving them any web traffic or money! If you can, please report ShiteJabber to authorities for breach of free speech. Sites like DistrustPilot and ShiteJabber care allegedly only care about money and power. That's why they pay each other and receive money from other large companies, so as to stifle completely valid criticism from consumers. This isn't the first time that I've been "banned" or censored by ShiteJabber or Distrust Pilot, but I refuse to give up, because free speech and accountability does matter!!!Just because large companies or powerful people can "buy" power and fame, it doesn't mean they have power over us! We the people are the most powerful ones! As long as we're united we're the strongest!! And, DistrustPilot: Please shut your fecking piehole about "inappropriate" language!! Feck off, will ya?!

1
Date of experience: May 22, 2024
Delbert Turner
sitejabber is bad is a scam because…

sitejabber is bad is a scam because they ask money from companies to react. if there is a review a company also needs to be able to react.

1
Date of experience: Apr 29, 2024
Kitty Anderson
Apparently because I opened a new…

Apparently because I opened a new account, my review for a company wasn't good enough? I'm not a bot. I just wanted to try the site out and start using it more often and it's bugged somehow and not loading the login screen. So here's my review of your review site. It's HORRIBLE AND FULL OF BUGS. Do better. Fire and hire people that can fix it. See trustpilot? They get 5 shiny stars. They know what they're doing.

1
Date of experience: Apr 08, 2024
Amber
Site jabber has removed any positive…

Site jabber has removed any positive reviews left for my business, leaving only the negative reviews.Every time a customer leaves me a positive review, they remove it and email me, asking me to sign up to their program so they can 'manage' my reputation. For the low price of $7200, they promise to fix the exact problems that they create and perpetuate.They talk about helping small business, but really it's pretty obvious that they are a scarcity driven companybwhonopperated in the fear and shame space.What a gross and shameful business model.

1
Date of experience: Mar 13, 2024
Violette
They are faking reviews

They are faking reviews. I tried giving my honest 2 star review to hostgator and they don't let me do that and show an error message "We were unable to process the review. Please try again or contact support @ sitejabber.com if you still have problems."

1
Date of experience: Mar 10, 2024
Merle
What a joke

What a joke If you think this is legit then your probably an employee of this website

1
Date of experience: Mar 05, 2024

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Business Details

  • Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
    See more

  • email sayhello@smartcustomer.com
  • language https://smartcustomer.com

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