Review Time
If i could give them 0star I would. Never have I experience such a shocking service.We booked with them back in may time. I rang 3 weeks later to cancel. They explained i would lose my deposit, I accepted this and was told it was cancelled and they wouldn't take any more money. Get to end of October, no contact since my contact with them early June time no further payments taken or made, no emails no nothing and they are asking me to provide details to confirm booking. I replied saying no this was cancelled back along, she replied with it's still active. I asked how when it hadnt been paid, nor had I had any emails or contact since. Again it's been left for a few weeks and now they have sent me an invoice for nearly £1200 . No explanation no contact. I have replied yet again to say it was cancelled and as agreed they can keep the deposit but I will not be sending them any more money for something that appears to be an admin issue on their part.If money had been taken out or reminders sent then I would have assumed the holiday was still booked, but as there was no contact from.day of cancellation to now I find it hard to believe they don't have some admin issues their end.Would not and will not ever use again nor recommend - also the generic reply of as you can see below this is not typical of peoples experiences withs us will no longer wash..... reviews below are just as bad. This unfortunately seems to be a scam company, take your money and scarper and you don't hear from them again from.people being robbed! Dirty tired villas and pools. Unsafe locations and not what was advertised.Feel free to contact me solmar to discuss this absolute nonsense via email.Hi solmar (REPLY BELOW) I have been in contact with your guest services and they have no intention of making it right. I just get the same generic emails time and again. I will happily take an email from the owner but I am done with guest services. I also will not be paying 1200 for your admin issues.Liars. Thieves. And scam artists.
Solmar Villas were so very good at keeping us informed of the booking process and giving us all the information we needed about our villa .They contacted us by email and text too offering help and guidance through there concierge team who were happy to help us with add ons during our stay and they went out of their way to help us with an extraordinary request. I can’t praise them more. Our chosen villa , Stone Cottage in Nikassi , Corfu was an absolute delight and highly recommended.
We have used Solmar villas approximately 5 times before. We have rented the same villa as we love the position. However this time we noticed it was getting very tired and when we notified the agent with an email and phone call only part of our issue was addressed. There were no sharp knives and those did arrive but no one came to change light bulbs so in one bedroom there was never a main light. There was no umbrella so the afternoons were very hot. We had an ant issue so we bought a spray and sorted that out ourselves. No extras like Salt and pepper and 2 dishwasher pods for a 2 week stay. Solmar Villars I think for the price you could do better.
The outside of the villa was fine as was the pool. The inside was awful , both leather settees had large rips in them covered by a throw. Everything was dirty and I suspect that the villa had been closed up for sometime.The day we arrived one toilet was not working at all.It was days before the owner came to fix it. The fridge freezer was switched off and we had to move it to switch it back on. The fire extinguisher was missing.The rep arrived the day before we went home and was absolutely useless. We have been staying in villas in Argaka for the past 15 years and we have never been to one in such a poor condition. I would definitely think twice about booking with Solmar villas again as no refund or apology was offered.
Firstly we booked this villa as a Jet 2 villa holiday and I will submit the same review to them. But I thought it was important that Solmar get the feed back too. We booked this villa for 4 adults for 2 weeks. ProsBeautiful garden area. Big and spacious with plenty of room around a very large lovely pool. The BBQ was also fab. The air conditioning in the 2 bedrooms it worked in was brilliant and needed in 34° heatThe kitchen is large with everything you need to cater for yourself. 2 fridge freezers which is handy for all your drinks and ice creams.ConsThe kitchen and living areas only have ceiling fans ( which we knew before booking) however they don't really do much except circulate hot air. So it can get very warm especially in the kitchenWe thought the washing machine was broken and spent lots of time trying to figure it out when in fact all we needed to do was slam the door hard shut. Not a big deal but worth mentioning.The bedrooms are quite small, plenty of storage but only one side table so water, specs, phone etc had to be placed on floor beside bed. The only bedroom with a mirror is the twin room but there is no plug sockets beside it so drying hair etc is impossible in the bedrooms. There is no other mirrors in the whole villa apart from the small bathroom ones which were too far away from a plug socket to be any use. The beds are very hard.which is not a huge issue for us but might be for some. However the pillows were perfect for us The ensuite shower room is tiny with nowhere to put toiletries except the window sill. The shower is extremely small. The doors slide open leaving a very small gap for you to wriggle through. But don't close properly. Once your in forget about anything you drop - you can't bend down to pick it up unless you are a contortionist. The shower itself however is nice and strong with lots of hot waterThe bath where there is an over bath shower slants so you need to stand like your surfing. 🤣.The pool table needs a bit of TLC also. Fine for kids but we had 2 men who take a game of pool seriously.🤣I would say the bathrooms and bedrooms could do with a wee bit attention. HOWEVER We had a really nice holiday. The villa is in a quiet spot. We didn't have a car but it was a 20 min walk down into townWould we come back....unsure, maybe if bathroom and bedroom facilities were a bit better. But Latchi is a lovely little town.
We had a fabulous 2 week break in Argaka Cyprus staying in the beautiful Villa Heaven. The villa far exceeded all of our expectations. We couldn't fault it in any way. The booking process was so easy and communication with Solmar was immediate really helpful.
This is the first time we’ve used Solmar villas, I found them through jet2 but decided to book the villa direct as it suited us better, the service has been excellent with initially speaking with Abby to get further information and all correspondence before we arrived, villa Zurbaran 4 in Nerja was perfect and even better than the pictures, we are hoping to go again in September and also look out for some great offers, thanks Tanya
Villa Midnight Moon in Kaštel Stari, Croatia was fabulous. But could be even better with towel rings and soap dishes provided in showers! Also future guests should be told about very tight access in a car, and 2 large,ferocious dogs in house next door which we had to walk past. Key pick up were not the norm via key box and I had to make several calls to address this with Solmar not responding to my last one. Otherwise rating would have been 5 star
The company solmar villas was the best villa rental company for service and price.then they were either merged or taken over years back now,and as a customer who used them at least 2 times a year I noticed the difference in price.quality of the villas and the service given.they used to solve villa problems quick and positive.now it's more a full enquiry has to be done.and I have communication to back up my statement
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We're Solmar Villas and we help discerning holidaymakers enjoy wonderful, relaxing holidays by making it easy to book beautiful villas with private pools.
Celebrating over 30 years in 2025, we’ve come a long way. But we’re still a family business with personal service at the heart of what we do. Growing steadily over the years means we can offer you:
- Loads of choice – more villas and destinations to inspire your break.
- Peace of mind – villa managers nearby and 24/7 phone support while you’re away.
- Wonderful holidays – guests love what we do
With over 2500 beautifully selected villas across over 40 destinations and winners of 'Best Travel Company for Villa Holidays' at the 2025 British Travel Awards, you're in safe hands with us.See more
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