Name: somersetbridgegroup.com
Telephone: 03448409500
Rating: 3.7

JustAnswer Customer Guest

2 months ago

Prompt and clear communication

Prompt and clear communication. Kind and professional, especially when shaken by a road collision.

Date of experience: Jan 27, 2026

cusmrs karen savage Guest

2 months ago

Thw person i spoke to was brilliant and…

Thw person i spoke to was brilliant and made me feel at ease

Date of experience: Jan 26, 2026

Janet Roberts Guest

2 months ago

An easy and quick response

A quick response. A cheerful and efficient person to speak to.

Date of experience: Jan 26, 2026

Steve Crowley Guest

3 months ago

Chris dealt with me today.

Chris dealt with me today.Very professional and caring.He is a credit to your company

Date of experience: Jan 14, 2026

Lisa Guest

3 months ago

Chloe has been fantastic

Chloe has been fantastic, genuinely couldn’t have helped me more than she has so far.

Date of experience: Jan 13, 2026

Dave Guest

3 months ago

Awful insurance

Terrible people to deal with even to set up policy. Can't interpret license info, contiually insisting I hadn't been driving before 1975 and wanting extra £54.18 because of this. £50 of this was administration charge, Extortionate in itself. Cancellation fees also extortionate, so paid up & stuck with them for a bit of peace from their constant hassling.Hope don't have to make a claim, God knows how they would handle that, not well by other reviews. Will change at best oportunity.An update on this situation, I have escaped from these people, and they have agreed to refund £619.91 of the £668.91 I Paid them. They however want 28 days to process this. Needless to say I am still awaiting this.A similar situation in the past with the more reputable Swinton had the refund back in the relevant account within 4 days.I think this speaks for itself

Date of experience: Jan 11, 2026

customer Guest

3 months ago

Very quick, helpful and efficient

I spoke to Ellie who was amazing, talked me through every single step and was kind and helpful throughout

Date of experience: Jan 06, 2026

Sara Guest

3 months ago

I was quite frustrated that my car was…

I was quite frustrated that my car was hit while it was parked, but the lady I spoke to on the phone answered all of my questions clearly and helped calm me down. I really appreciated her support and professionalism.