specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

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Average Rating

4.5

/
5

1.7K Reviews

5 Star
79%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
7%

Filtered Reviews

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Review Time

Naomi Townsend
Good customer service

Good customer service

5
Date of experience: Jul 29, 2025
Avff38
Good price good staff keep doing what…

Good price good staff keep doing what your doing

5
Date of experience: Jul 29, 2025
Emily Bell
Always go to Specsavers for eye test…

Always go to Specsavers for eye test and glasses. Specsavers are great value for money and give you great advice. Pleasant and welcoming staff

5
Date of experience: Jul 29, 2025
Gwendoline Wright
Cannot speak highly enough of staff…

Cannot speak highly enough of staff service and am amazed with patience displayed by all staff

5
Date of experience: Jul 29, 2025
Kenny Brooks
Two mistakes with prescription on two pairs of new glasses

I had an eye test and ordered a pair of ordinary glasses and a pair of sunglasses. After I had been using the new glasses for a week I realised they weren’t right. I went back to Specsavers, had another brief eye test and it was found that some results had been transposed so the prescription wasn’t right. I therefore had to wait another two weeks for this pair. After wearing them for a week I asked for the sunglasses to be made. When I went to pick them up I asked if they were made to the updated prescription and they hadn’t. So I have another wait of two weeks.

2
Date of experience: Jul 29, 2025
HW93
Best ever change of specs

Highly efficient and available bookings. Thoroughly professional in every department. New specs collected in just 7 days. Great quality and less cost than from another chain many years ago!

5
Date of experience: Jul 29, 2025
Nyan approached me to ask if he could…

Nyan approached me to ask if he could be if assistance,which he could,at a desk I explained my needs and he was mostHelpful,thorough in his information andAdvice,arranged follow up appointment With Nazir the option,who also gave me the most excellent and thorough check

5
Date of experience: Jul 29, 2025
Mitch Smith
Glasses collection

Friendly staff great customer serve

5
Date of experience: Jul 29, 2025
Henrietta Walker
Had a few issues all were dealt with…

Had a few issues all were dealt with quickly and efficiently by Matt the manager at saltashThank you

5
Date of experience: Jul 29, 2025
EquiNais73
No express service available

Happy with the eye test, the optician explained the options for treating my cataracts etc. The staff helped me choose suitable frames with honest feedback. I had broken my only pair of distance glasses which made daily life very difficult. I am unhappy that I had to wait a week for my new pair of glasses and there was no express option. (Obviously I went online and ordered a pair with an online supplier which were delivered next day).

3
Date of experience: Jul 29, 2025

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Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

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