specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

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Average Rating

4.5

/
5

1.7K Reviews

5 Star
79%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
7%

Filtered Reviews

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Review Time

Yasmin Ross
Friendly staff & good experience.

Good friendly staff and happy to answer any questions you might have. The prices for extras is a little steep but all in all a good experience for new glasses.

5
Date of experience: Jun 22, 2025
Wilbert Walker
Good service

Good service, on time. Friendly staff

5
Date of experience: Jun 22, 2025
Lena F.
From start time finish the staff at the…

From start time finish the staff at the North end branch where professional and welcoming, the young lady who tested my eyes was absolutely amazingly put my at ease and talked me through everything and looking forward to my next visit thank you.

5
Date of experience: Jun 22, 2025
Morac97
professional approach to the client…

professional approach to the client during eye examination and when choosing frames

5
Date of experience: Jun 22, 2025
Kenny M.
The prescription appeared to be…

The prescription appeared to be completely incorrect. Ordered glasses after eye test, received glasses for distance which was incorrect. These were replaced with an intermediate prescription. Still wrong. Asked for refund. Staff kept mentioning varifocals which I’ve never been told I need. Very strange and frustrating experience.

2
Date of experience: Jun 22, 2025
JP40
Staff were very friendly and helpful…

Staff were very friendly and helpful and process was simple from start to finish

5
Date of experience: Jun 22, 2025
Liliana R.
Train staff to talk and inform clients…

Train staff to talk and inform clients of why they are doing certain test and why.

1
Date of experience: Jun 22, 2025
Gwen S.
Kept waiting for 40 minutes

Kept waiting for 40 minutes, but good communication during actual test. Pricing of extra eye test not clear. Good value glasses on 2-for-1.

4
Date of experience: Jun 22, 2025
Dominic Brown
Willow brook Bradley Stoke

The staff are always polite , smiley and welcoming. They are punctual with the service and stay on time with appointments.The Optitions have a very friendly attitude , I have seen many different ones over the years and all are very nice.The service for finding new glasses is always very helpful,informative and honest. They are very obliging if you want a different colour of a particular style.I would recommend this store very highly.

5
Date of experience: Jun 21, 2025
Lorinda Sanders
Friendly and professional

Friendly and professional. Gave me good advice on what I need and what was best for me and what style would suit. They look for great deals for you and make you feel confident

5
Date of experience: Jun 21, 2025

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Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

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