Name: specsavers.com
Telephone: 000000000
Rating: 4.5

Egami196453 Guest

9 months ago

March Cambridgeshire Branch

The staff and service provided in the March branch was first class.

Date of experience: May 24, 2025

Allan B. Guest

9 months ago

I went in with 2 pairs of glasses that…

I went in with 2 pairs of glasses that needed a simple repair. I ended up having to pay £150 for new frames. Total rip off!

Date of experience: May 24, 2025

Theodore Cooper Guest

9 months ago

Lack of clarity on charging creates a lot of disappointment

We recently visited a branch for the advertised free trial of contact lenses for my 14-year-old daughter, who was curious about trying them. However, we were charged £30 for consultations, which was a surprise since there was no clear communication about this fee beforehand.This was particularly unexpected as she had a recent eye test conducted externally, and her prescription glasses were obtained through your branch. The charge was only mentioned after the consultation, leaving us with no option but to pay, which felt quite misleading.We would appreciate clarification on why this charge was applied and why it wasn’t communicated clearly from the outset.

Date of experience: May 24, 2025

RR Guest

9 months ago

Excellent service

Went in after having eye test elsewhere. Was seen straight away the young man was very helpful and went the extra mile to make me comfortable, I have serious back pain.. went through type of glasses then lens type. Very happy with service and cost.