Name: specsavers.ie
Telephone: 000000000
Rating: 2.2

Clinton Sanders Guest

Ok I went back to Swords branch and was…

Ok I went back to Swords branch and was treated expertly by Jamie McEvoy and all my issues were sorted out. Thank you to a very pleasant supervisor.

Date of experience: Mar 08, 2025

Ricky Clark Guest

1 year ago

Athlone store

I had an appointment in athlone on Saturday 1st of march for an eye test, all the staff were amazing but big should out to Samantha and Cai. Samantha has only been there a week and was so helpful in finding frames that suited me, herself and cai made the experience really enjoyable and we had lots of laughs

Date of experience: Mar 01, 2025

SB Guest

1 year ago

Rude unprofessional and unhelpful

Rude unprofessional and unhelpful. I had a very bad experience in specsavers Wexford today, the staff member I was dealing with was very dismissive and impolite. Very disappointing.

Date of experience: Mar 01, 2025

Thelma Guest

1 year ago

Avoid

I went to Specsavers Mallow to get new glasses and frames for reading and distance wear. The eye exam wasn't exactly great the optician was highly opinionated. But the real issue came when I got my readers, he made the prescription stronger than usual saying that a coating later might work if they didn't suit. I informed the assistant i didn't want any coating and she was fine with that. Skip to a week after getting my reading glasses. I can't use them. Everything is blurred. After being informed by the assistant that if they don't suit i can have them replaced. I returned to the mallow store and was informed that they can indeed fix the problem but it will cost me over 200 euro for this coating. Avoid this particular branch unprofessional and only interested in ripping the customer off adding stuff not needed or wanted. I am now left with having to go to a real optician and pay again for glasses already paid for. Not happy at all.

Date of experience: Feb 27, 2025

petitjacquet74 Guest

1 year ago

PRSIs taken without permission

I got vouchers for safety glasses from my employer, but they still took my PRSIs even though vouchers covered eye test as well and I told them I don't want to use PRSI when they rang me.

Date of experience: Feb 22, 2025

BF Guest

1 year ago

Cheap frames

That's it, never again. Their frames are so cheaply made they break so easily. My most recent pair both broke within 3 months of buying them.

Date of experience: Feb 22, 2025

Ernie Guest

1 year ago

My glasses were delayed and then…

My glasses were delayed and then damaged when they arrived in. The communication around this was non-existent. Overall a really poor service.

Date of experience: Feb 21, 2025

LetsMeKill Guest

1 year ago

Santry Dublin ...2 weeks before you get your glasses

Useless Company ,They should tell you before you spend your money, that you will have to wait 2 WEEKS before your glasses are ready.... if i had of known that before i spent €100s i would have went elsewhere😡😡😡😡😡, i wouldnt even give 1star..... DO NOT BUY HERE, There are much better opticians out there where you can get your glasses a day or 2 later...

Date of experience: Feb 19, 2025

Sydney Barnes Guest

1 year ago

L'kenny Specs please answer calls

Letterkenny Specsavers please answer your phones and stop hanging up on people. No return calls either as being promised!! This issue has been ongoing for weeks and is totally unacceptable

Date of experience: Feb 16, 2025

SA53 Guest

1 year ago

Portlaoise

I found the staff in Portlaoise good and they were professional.The premises is completely inadequate. It is way too small and claustrophobic. There is no customer toilet and no drinking water available. Staff are falling ovef each other, never mind customers. I was there for 2 hours with my elderly father and the experience was very unpleasant for him.