sportsdirect.de

2.5
2.5 Based on 201 reviews

Sports Direct bietet eine große Auswahl an Sportausrüstung, Kleidung, Schuhen und Accessoires der größten Marken wie Nike, Adidas, Puma und Under Armour. Ganz gleich, ob Sie Freizeitsportler oder Spitzensportler sind, in unserem Sortiment finden Sie alles...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.5

/
5

201 Reviews

5 Star
30%
4 Star
3%
3 Star
3%
2 Star
8%
1 Star
55%

Filtered Reviews

Filter Reviews

Review Time

Eudora Baker
Awful company

Awful company. The sole came off my son's shoes after a couple of weeks and they wouldn't refund them or replace them. I also got myself a pair online and went to return them or get a bigger size at the shop and they wouldn't refund them when they're brand new and told me I had to send them back online and waste £5 postage when I was stood in the shop. Awful company, customer service is bad. I will not order or buy from them again.

1
Date of experience: Apr 29, 2025
Dorothy
Great stores, huge space… but nowhere to go

Massive, well-organized stores in Shirebrook – really impressive setup, I'd easily give 5 stars for the facilities and layout. But here’s the twist: there are no toilets for customers. Yes, in a complex the size of a small airport. Staff politely suggest walking to the nearby Lidl if nature calls. That’s right – your best option is a grocery store one-tenth the size. It's a bit of a joke, but not the funny kind.Three stars: two for the experience, minus one for the missing bathrooms.

3
Date of experience: Apr 25, 2025
Thomas Fisher
Really bad experience

Really bad experience, evri have lost my parcel and sports direct have not refunded or resent my order which was a birthday present for my son, who was so disappointed

1
Date of experience: Apr 24, 2025
Coral
Customer service just keeps saying “we're waiting for an update

I placed an order nearly a month ago. The item was marked as dispatched but never arrived. Since then, I’ve contacted customer service several times. All I get are the same vague responses saying “we're still waiting for an update from the relevant department.”It’s well past their stated delivery timeframe (3–21 working days), and there’s been no refund or resolution. They just keep asking me to wait — with no explanation and no deadline.This isn’t just slow service — it’s no service. Extremely disappointing.

1
Date of experience: Apr 19, 2025
Toddy Coleman
Customer support: Nonexistent !! So got email from Customer Service Advisor’Kyle’ today confirming

Sports direct sent me 20 per cent discount using code ‘OUTLET20’ so I bagged nearly £100 of clothing and trainers into my basket(using their sports direct apps)but when I entered the voucher code the system refused it !!So for last to weeks been ringing their customer complain number and not been to get through !!Then tried ringing their local branches permanently engaged !!They are a joke !Just to update they emailed and requested details re my complaint and I have given them complaint details but still waiting !!

1
Date of experience: Apr 09, 2025
Shane Reed
AVOID AVOID AVOID

After receiving my email from sports direct for my review which did NOT meet their requirements as it was delivery focused! How does ordering a white trainer and receiving a BLACK trainer become delivery focused……stay away from this company. Absolutely shocking customer service, nothing but scammers.

1
Date of experience: Mar 28, 2025
Carson Kelly
Great value but labels on packages too small

I do like this shop and often visit, perks are the great discounts on brand names. I ordered online a few months back and the parcel went to the wrong address. This appeared to be as the address label was printed in such a tiny font the house number could not be read. If I didn’t have trustworthy neighbours I might not have received my order.Tried to feedback to Sports Direct but twice the feedback /review was rejected. It makes my cynical when companies will only publish positive reviews as provides bias feedback.

3
Date of experience: Mar 28, 2025
HF63
Gr8 Shop, really!

Yeezy 500 High 4 Just 70 €. That ist a great price and I ordered them, living in Germany. The parcel arived within 5 days or so and as already mentioned: The boots are gr8 and really I could Not find them new cheaper anywhere. Hey Sports Direct: It had been my pleasure and c u nxt time :-)

5
Date of experience: Mar 05, 2025
Manrevu
Everything went smooth.

Everything went smooth.Fast delivery. Very good item

5
Date of experience: Mar 05, 2025
Paula Schmidt
Good job

Good job. Just in time.

4
Date of experience: Mar 05, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Sports Direct bietet eine große Auswahl an Sportausrüstung, Kleidung, Schuhen und Accessoires der größten Marken wie Nike, Adidas, Puma und Under Armour. Ganz gleich, ob Sie Freizeitsportler oder Spitzensportler sind, in unserem Sortiment finden Sie alles, was Sie brauchen, von Laufschuhen und Trainingskleidung bis hin zu Ausrüstung für verschiedene Ballsportarten und Fitnessaktivitäten.See more

  • language https://www.sportsdirect.de

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More