steveneagell.co.uk

2.9
2.9 Based on 504 reviews

Discover the best Lexus and Toyota offers in the UK and find your nearest dealership for service and maintenance....

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Average Rating

2.9

/
5

504 Reviews

5 Star
43%
4 Star
3%
3 Star
2%
2 Star
5%
1 Star
47%

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Review Time

K Cobden
Great experience

Lovely, friendly and knowledgeable staff who made the whole experience easy and understandable

5
Date of experience: Oct 30, 2025
Katrina
I had a great experience at the Steven…

I had a great experience at the Steven Eagell branch in Wolverhampton. Kal was extremely helpful and reassuring when purchasing my Toyota. Communication was great and I left with all evidence of past warranties and an up to date service book which gave me that extra piece of mind. Thanks so much, Katrina

5
Date of experience: Oct 30, 2025
David Winters
I recently purchased a Lexus NX350h…

I recently purchased a Lexus NX350h from Ipswich Lexus and am very happy with the car. This is my second purchase from the dealership and I must thank Phillip for his exceptional service and dedication in sourcing the car and dealing with any queries that I had.

5
Date of experience: Oct 30, 2025
Adewole Ayodeji Steve
So happy with the car I got from them.A…

So happy with the car I got from them.A 2017 Toyota Auris.Their services are top notch and the staff are Very prompt and ready to assist..

5
Date of experience: Oct 29, 2025
Clinton Spence
Great contact with Sam in sales when he…

Great contact with Sam in sales when he sold me my GR Yaris. Sam organised everything I wanted. Also Ben with some of the paperwork.Great job done.

5
Date of experience: Oct 29, 2025
Paul Davidson
Steven Eagell's the place to go to get robbed and violated

Would NOT go there very again.14 days to do a 7 hr job. (oil leeks)on collation Priete medical paperwork had been ransacked, All the fuel had gone and the mileage reset to 0.00 so you can not tell they used the truck. Big dents and scratches on the door . The rubber around the windscreen is hanging out. ? and i got and look under the truck and there is oil everywhere. And to top it off there charged £1,100.00 over the quoted price.,.,.,.,I feel robbed and violated.At 57 it was my first time using a main dealer,,, and the last..Steven Eagell's the place to go to get robbed and violated

1
Date of experience: Oct 28, 2025
Colin W
Happy Customer

I had carried out a fair amount of online investigation in my search for a new motor. I had decided to go for a C-HR and Damien at Eagell Toyota in Worcester was quickly able to find me exactly what I was looking for. A test drive happened on my first visit and we agreed the deal on the spot. Everyone I saw at Eagell were friendly, Professional and were keen to supply the car I had set my heart on. The car is everything i expected and more. A very happy customer indeed!

5
Date of experience: Oct 28, 2025
Philip Mizon
What is guaranteed?

Big bill for Toyota service/repair. I've always had my Rav 4 serviced and repaired by Toyota. The vehicle has covered 46k miles. I am a careful driver. The rear tracking arms needed to be replaced due to wear and tear (£910). I was also charged for a valve as the windscreen washer had failed. In the end the total cost to pass MOT and service well over £1500 and took over 3 days. For a vehicle of this mileage I found this excessive.

2
Date of experience: Oct 28, 2025
customer
I had an exceptional and awesome…

I had an exceptional and awesome experience with Northampton branch. Raja walked with me through all the process and also very patient with me on decision making while Dan finalised the process with patient and care during registration. Kept checking on me the first week to be sure I don’t have any issues and I am enjoying it. Thanks Steven Eagell. I really enjoyed and appreciated your services and support.

5
Date of experience: Oct 27, 2025
Guy Birkett
Bought an approved used Lexus

Bought an approved used Lexus, trading in our car in the process. Dealership dealt with us fairly and transparently throughout - from test drive, to negotiation on price, to prep and handover on exchange day. A pleasant experience and no complaints. Recommended.

5
Date of experience: Oct 27, 2025

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  • Discover the best Lexus and Toyota offers in the UK and find your nearest dealership for service and maintenance.

  • language https://steveneagell.co.uk

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