Review Time
I needed a replacement cable for my Anycubic Kobra 3 max (I cut it by mistake, my fault). I contacted Support to see how I could order a replacement. I received an e-mail with a link to place the order for the part and had it on order in about 4 mouse clicks. Very easy process.
The response to my issue was incredibly quick, the engineer was knowledgable and knew straightaway where the problem was. The subsequent despatch and delivery, of replacement parts, was quick and efficient thus minimizing my overall downtime. Overall the level of service was exemplary.
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