Review Time
After 6 years with Prusa, I decided to go to multicolour with anycubic. After I placed my order I was a bit skeptical, seeing some reviews on YouTube. But all the opposite ! The printer prints PLA at perfection without any tuning. Results are absolutely perfect. I just had an issue or two with the AcePro and the support team is absolutely incredible ! They replied super quickly and very nicely with logic solutions, based on my IT/tech expertise and pictures. I am more than impressed and I am recommending Anycubic, eyes shut !
The company itself is customer friendly and quick response for any issue that appear. I got the FDM 3d printer from Anycubic and I was shocked that I am able to fix majority of the problems by myself with easy, step-by-step guidance provided by the company custmer service. I got only 2 issues - 1 related to broken part in printer, and 1 software related. For both of them it was matter of hours to solve them. Nevertheless, company offers cheap and proffessional 3d printers as well as good service and contact. I can truly recommend it to the others.
I had an issue with my printer and was genuinely impressed by how smoothly it was handled. Support team responded fast and clearly understood the problem from my first message. Replacement components were shipped quickly and thanks to the well written, step by step instructions, swapping the parts was easy even without advanced technical skills. My printer was back up and running in no time. Overall, Anycubic’s customer service was efficient, professional, and reassuring. An experience that builds confidence in the brand.
I recently bought a printer for my dental practice. Although I faced a small issue, the customer support was exceptional and resolved it immediately. The team is incredibly helpful and efficient, and I believe the printer will perform excellently.
I purchased a printer for my dental practice. There was a minor inconvenience, but the customer care service was exceptional; they addressed it immediately. The team is very supportive and efficient, and I believe the printer will perform excellently.
I've bought Photon mono M7 pro for my dental practice. There was some minor inconvenience, that customer care service was just exceptional, they took care of it immediately. The team is very supportive and operative, I think the printer will be as good.
I had a hardware issue with the ACE Pro on my Kobra S1, and Gavin from Anycubic Support handled my case excellently. Communication was clear and professional, replacement parts were arranged under warranty, and the problem was resolved after following the provided instructions. Very satisfied with the support and overall experience.
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