Name: store.anycubic.com
Telephone: 000000000
Rating: 4.8

Ludovico Argento Guest

Excellent customer service

Excellent customer service. They guide you step by step to identify the actual problem and send the necessary replacement parts. If the problem isn't resolved, they continue to assist you until it is. You do need some experience and the desire to disassemble and repair the printer, but I'm very satisfied with my experience with customer service.

Date of experience: Feb 26, 2026

Reuben Kruger Guest

3 weeks ago

The support that I received was amazing…

The support that I received was amazing and with their help I was able to get the issue diagnosed within a couple of hours and then they dispatched a replacement part to me as soon as we knew the issue.

Date of experience: Feb 26, 2026

Travis Jones Guest

1 month ago

Great customer service

Great customer service! Quick response time! Very friendly!

Date of experience: Feb 26, 2026

Alessandro M. Guest

1 month ago

Excellent customer service

Excellent customer service, quick responses (within 24-48 hours). Very willing to solve customer problems. Thank you so much!

Date of experience: Feb 25, 2026

Patrick Wagner Guest

1 month ago

Outstanding Service from Anycubic

I have been an Anycubic customer for a while and already owned one of their 3D printers, which I was always very satisfied with. Even after long-term use, when some parts eventually warped, the overall quality remained impressive.For my new printer order, I needed to make a change and contacted customer support. I was helped immediately — incredibly friendly, professional, and completely to my satisfaction.You can really tell that Anycubic cares not only about great products but also about excellent customer service.This is how support should be!I can highly recommend Anycubic to anyone who values high-quality machines and a reliable, helpful support team.

Date of experience: Feb 25, 2026

Jakub Cerny Guest

1 month ago

Tecehnical Support was on Point

Tecehnical Support was on Point, was ready to help with troubleshooting und sugesstions. Really nice and competent support.

Date of experience: Feb 25, 2026

Johannes Lemmerer Guest

1 month ago

Thank you very much

Thank you very much for the quick processing of my request. I really appreciate it.

Date of experience: Feb 24, 2026

Cesar Saiz Pérez Guest

1 month ago

Excellent technical support

Excellent technical support. Response time in less than 48 hours. Professional assesment. Free damaged parts replacement.

Date of experience: Feb 24, 2026

Neuro E Guest

1 month ago

I am very happy with fast and reliable…

I am very happy with fast and reliable warranty service that helped me fix the printer issue I have . As I suggestion I need them to have in EU warehouse all replacement parts and ship the package fronEU to EU because that reduces the waiting time and customs huge delay from 3 weeks to 3 days , in EU customs his is mandatory to do because Bambu Lab ia sending from EU warehouse and replacement arrives to me in maximum 3 days ! Thank you .

Date of experience: Feb 24, 2026

Jonathan Lebeault Guest

1 month ago

Had issue with my printer

Had issue with my printer, extruder exploded... they told me they will send me a replacement part... everything was find until the package i've received wasn't what i needed for the repair, not even near of it... got an body posture device ( not related at all with 3d printing )... once told to them of this mistake they made, all they've answered is that i received the package... The printer is still under warranty, almost brand new, and not working...