supermacs.ie

1.8
1.8 Based on 121 reviews

Supermac’s is an Irish fast food restaurant chain first opened in 1978....

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Average Rating

1.8

/
5

121 Reviews

5 Star
13%
4 Star
1%
3 Star
5%
2 Star
10%
1 Star
71%

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Nehemiah Morgan
Food Is Great

Stopped by into the Supermacs in Mayfield/ Ballynagalliagh. Wait time was very quick- less than 5 mins, order was correct with no mistakes, the burger (cheddar and bacon) had plenty of bacon, cheddar cheese, etc and the bun was perfect and the texture was bang on (not dry or sloppy) and the seasoning for it was just perfect. The Fanta was just Fanta but that's the same with every other place. The best part was the taco fries. Great amount of flavour and sauce and the chips were nice and chunky. Would recommend stopping in if passing by it.

5
Date of experience: Jan 12, 2024
James Smith
I have visited athenry and galway…

I have visited athenry and galway shopping centre supermacs and the food I received was Luke warm to touch, it has happened twice, the lady I asked on the 9th of January 2024 to replace my burger, replaced it with a burger the a different type of burger with an atttatude and it was still not warm.I decided not to eat it as it was cold again, as for the chips burnt, my wife's chicken tender meal not warm, pat mc Donagh your opening all these fast foods but for 23 euros your serving slop.Never to eat at this place again, get your finger out and check your fast food places as they are disgusting the food we are served.😡😡

1
Date of experience: Jan 10, 2024
Swaine Harris
Bad service an order got to height of…

Bad service an order got to height of abuse on the phone because they got my order wrong Philip was on the phone and to his mother work in Main street ballinasloe

1
Date of experience: Jan 07, 2024
Esther Patterson
DON'T EVER EAT HERE

1. Awful costumer service.2. Very rude,no manners when on the phone.3. Hung up when I asked a question about their menu.Absolutely outrageous and disrespectful service

1
Date of experience: Dec 27, 2023
Karyn Butler
I go to Supermac’s at least twice a…

I go to Supermac’s at least twice a week and order a lunch box every timeI travel all around Ireland so I’ve tried every one of them. Just got one in Tipperary and the chicken was sour or gone off and I’m not one to complain but I had to say something. The manager came out with a new drum stick of chicken and said there’s nothing wrong with it but I could smell it. He was very ignorant and I just left. This is my first review ever and won’t be going back to Tipperary ever again

1
Date of experience: Dec 20, 2023
Trevor
Response to a complaint I made on the 9/12/23

Recently I posted a review of an order I made from Supermacs 9/12/23 The Reeks Killarney “I ordered food to the value of €30 and when I went to collect it the outlet was closed!! I tried ringing the outlet several times and got no answer!! I sent my sisters over today to see what they could do for me on meeting a manager!! I was pleasantly surprised by the compensation I got .Not only did they return my money but gave me an extra €10 and a tin of biscuits to the value of €10. I was delighted with the result and will continue to shop there again.The staff were apologetic and couldn’t have been more pleasant in dealing with the problem.I now can see how popular the Supermacs outlets are!! I am, Yours truly, Kathleen PoffKillarney

5
Date of experience: Dec 09, 2023
Helena
Very poor attention to customer service

Food constantly left short at Portlaoise Plaza drive thru. Food prices very expensive and then left short is simply not good for business

1
Date of experience: Dec 03, 2023
Montie Reed
Terrible Food 👎👎👎👎👎👎

Checken Breasts used to be the same as what served in there Chicken burgers now these have gone the KFC route cheap disgusting dried Garbage. Malihide Supermacs 👎👎👎👎👎 As well have they not got a Person from our country who can actually understand us? The Cheapskates have people who can't understand us at Drive thru complete Joke. Looking elsewhere for better Takeaway As this has gone down hill bigtime. Go elsewhere for Decent food as this is Brutal. 🤮🤢🤢

1
Date of experience: Dec 01, 2023
Selena Long
Just stopped in charleville supermacs…

Just stopped in charleville supermacs what a disaster order all wrong then on to charge us extra to fix order he mucked up then had to wait for correct order

2
Date of experience: Nov 22, 2023
Bruno Ross
The tables were dirty and the floor was…

The tables were dirty and the floor was littered. If we hadn't already paid for our food. I would have walked out. The music was so loud we couldn't hear each other. I like SuperMac's food and have visited outlets all over the country. I have worked in fast food outlets when I was younger and wouldn't have let the place get so dirty. Killarney The Reeks Applegreen station

1
Date of experience: Nov 12, 2023

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Business Details

  • Supermac’s is an Irish fast food restaurant chain first opened in 1978.

  • language https://supermacs.ie

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