Name: sylvoxtv.com
Telephone: 000000000
Rating: 4.2

Joy Morris Guest

7 months ago

New tv failed replacement tv arranged…

New tv failed replacement tv arranged within 48 hours Service and support on point

Date of experience: Jul 30, 2025

leopardoultimo Guest

7 months ago

Unfortunately our TV arrived with…

Unfortunately our TV arrived with screen damage. Ian from customer service was quick to respond (didn't realize it went to my junk mail at first). After sending a few pictures of my damaged TV they sent one the same day to replace it. Very happy with the customer service and can't wait to use my new outdoor TV. Thank you Ian for going above and beyond for us!

Date of experience: Jul 25, 2025

Rosalyn Baker Guest

7 months ago

Great Customer Service!

Ian, the customer service representative we dealt with, was extremely responsive and professional.

Date of experience: Jul 19, 2025

Myrtle Guest

7 months ago

Incredible communication & prompt…

Incredible communication & prompt replies regarding scheduling installation & obtaining a TV cover during a promotion. Ian my Customer Service rep is definitely a Pro! Thanks Sylvox team.

Date of experience: Jul 19, 2025

Xevok_Qc94 Guest

7 months ago

IAN answered my question

Date of experience: Jul 18, 2025

Antolol680 Guest

7 months ago

I was unable to claim the free cover…

I was unable to claim the free cover offer during checkout and contacted support to assist in getting this offer after check out. Ian from support responded in short order concisely and quickly solving my issue. Clearly a customer first professional.

Date of experience: Jul 17, 2025

Corey Johnson Guest

8 months ago

I have a 65" deck pro in my outdoor…

I have a 65" deck pro in my outdoor space. TV has proven to be pretty resilient and reliable. 2 years in and no issues. Great quality and sound. I even purchased the sound bar, which works great with the TV and my other Bluetooth devices. Great buy, highly recommend!

Date of experience: Jul 14, 2025

Holly Brown Guest

8 months ago

My experience with Ian from Sylvox.

My experience with Ian was most helpful. He was able to take care of my complaint with the up most professionalism.

Date of experience: Jul 10, 2025

Cuthbert Guest

8 months ago

Poor customer service experience.

Numerous emails to resolve simple service issues have been ignored. Calling into customer service resulted in long waits and multiple being on hold for 15+ minutes to only be hung up on. Still waiting to get issues resolved.

Date of experience: Jul 07, 2025

WC Guest

8 months ago

I asked if a longer cover was available…

I asked if a longer cover was available to cover the sound bar, Sylvia responded they would be glad to get one sent out ASAP. Very good customer care, answered all my questions and concerns right away.