sylvoxtv.com

4.2
4.2 Based on 190 reviews

Sylvox is a world leading full-scene TV brand. Our TVs allow users to enjoy the best viewing experience in various scenarios such as bathrooms, kitchens, outdoors, and RVs....

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Average Rating

4.2

/
5

190 Reviews

5 Star
74%
4 Star
5%
3 Star
2%
2 Star
3%
1 Star
16%

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Review Time

Glenda Rogers
I had a great experience with Ian quick…

I had a great experience with Ian quick response one text the company my TV and wall mount arrived with no damage. I texted out to iron about my cover and got back to me right away and was getting the cover out to me next week. Great company. I would recommend this company to anybody and also I would recommend a TV exterior TV waterproof. Great picture great price you cannot go wrong with this company. I will definitely be recommending my family and friends.

5
Date of experience: May 17, 2025
Cara
Best mini kitchen TV ever!

I recently had to replace kitchen TV mounted to my cabinet. At one time, under cabinet kitchen TVs were very popular. Now there are few and far between, that is until I came across the Sylvox 15.6” mini kitchen TV. The picture is incredible, it’s slim and folds nicely. And it rotates side to side also. The picture is nearly as good as my 4K UHD. This TV is perfect if you have tight cabinet space for mounting. I highly recommend, it’s the best of the best.

5
Date of experience: May 17, 2025
Sheena L.
I would like to personally thank Ian…

I would like to personally thank Ian for his quick follow up to my question. I was concerned about the delivery of a mount I had purchased. Ian reviewed my matter and responded via email within 15 minutes. I received the mount this afternoon.

5
Date of experience: May 16, 2025
Jordie P.
Fabulous product & service to date

Fabulous product & service to date. Follow up query re activation of warranty which Ian responded to very promptly & professionally, answering that the warranty starts automatically from date of purchase. Thank you.

5
Date of experience: May 15, 2025
Hunter Taylor
Great company to do business with

Great company to do business with, shipped immediately and IAN followed up quickly with any questions asked per my order!!

5
Date of experience: May 14, 2025
I want to personally thank IAN for…

I want to personally thank IAN for being a therapist, an excellent customer service rep, and, most importantly, a compassionate human when I called concerned that our shipped TV was lost. IAN totally went beyond the call of duty to help us sort out our TV shipment. $2500 is a lot of money to be “lost.” IAN promised to research the location of our TV and call us at 10 am the next morning with a report on location.Rest assured, the TV just arrived. My husband and myself could not be more grateful for IAN's patience and professionalism. IAN put our minds at ease and did everything humanly possible to help assist with inaccurate & complicated tracking technology.

5
Date of experience: May 14, 2025
Archibald Wright
Excellent customer service

Sylvox customer service representative IAN was very professional and understanding. He resolved my issue efficiently and professionally. He is an asset to the Sylvox company.

5
Date of experience: May 14, 2025
Xander Hughes
Great customer service.

I was having issues with operating my TV, that I could not find in the manual. Ian answered my phone call in a very short amount of time and politely & Knowledgeably walked me through every issue I had and cleared it up for me. I now have the connectivity and all the operations under control.Sylvox is lucky to have Ian on their team. Thank you so much IAN, YOU HAVE MADE MY TRIP MORE PLEASANT.:-)

5
Date of experience: May 14, 2025
No UK plug, too mean to put batteries in remote

Just received my tv, ordered through amazon. There is no UK plug included, and no 12v plug either (which I messaged you the other day to check, and was assured there would be). They are even too mean to include batteries for the remote. Thankfully as I purchased through Amazon, I am able to return. It is a shame, as it is the perfect size to mount under my campervan cupboard. I purchased a cello tv that came with all four adaptors, usa, eu, uk, and 12v, and even managed to include batteries for remote.

1
Date of experience: May 11, 2025
Wayne Wilson
BUYER BEWARE!!!

BUYER BEWARE!!! The worst customer service experience I've ever had dealing with a company! I've been trying to purchase, receive and install a working TV for the better part of a month now. They originally sent one that had a shattered screen. Due to the fact they have 1 customer service person that works for them during the day and 1 at night, it's been damn near impossible to reach anyone and accomplish anything. Both are in Asia and in different time zones than the United States. The guy during the day almost never answers the phone, is zero help if he does and will not call back if you have to leave a message. There is 1 person that responds to emails by the name of Sunny. She will answer your messages sent during the day hours later in the middle of the night at 2-5am. Unfortunately, the messages at those times rarely make since and/or accomplish anything. An installer called me before I was even notified by Sylvox. After speaking with and scheduling an installer with the installation company directly, we had other installers call and show up at our home without notice on the day of install in addition to the guy originally scheduled. We attempted to call Sylvox and resolve the manner in real time, but of course no-one answered. I could go on and on. SPEND MORE MONEY AND BUY ELSEWHERE!!!

1
Date of experience: May 07, 2025

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Business Details

  • Sylvox is a world leading full-scene TV brand. Our TVs allow users to enjoy the best viewing experience in various scenarios such as bathrooms, kitchens, outdoors, and RVs.

  • email service@sylvoxtv.com
  • language https://www.sylvoxtv.com

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