sylvoxtv.com

4.2
4.2 Based on 190 reviews

Sylvox is a world leading full-scene TV brand. Our TVs allow users to enjoy the best viewing experience in various scenarios such as bathrooms, kitchens, outdoors, and RVs....

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Average Rating

4.2

/
5

190 Reviews

5 Star
74%
4 Star
5%
3 Star
2%
2 Star
3%
1 Star
16%

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Review Time

The communication and support has been…

The communication and support has been great. Ian has been extremely helpful answering my questions

5
Date of experience: Jul 01, 2025
MP78
Communication was slow and contradictory

My TV arrived damaged in late May. I didn’t notice until the TV was plugged in and all I saw was streaks. It took several phone calls and e-mails to resolve even though initially in early June I was assured a replacement TV would ship immediately. Long story short I finally received the replacement TV in early July almost a month after reporting damage. I am pleased with the final outcome although disappointed on their communication which was slow and contradictory at times. However, I am looking forward to using the TV and being able to write a favorable review on the quality of it.

3
Date of experience: Jul 01, 2025
Erka0742
Terrible Customer service and support

I ordered a 55 inch full sun waterproof tv with a tv trolley. After over 2 weeks the trolley stil is not shipped. I tried multiple emails and calls to the customer support to check what's going on but still have not received an answer... Terrible!

1
Date of experience: Jun 28, 2025
Maggie Hughes
Sylvox TV and Soundbar

I have a Sylvox TV and sound bar for my motorhome, and I couldn’t be happier with the experience. From the start, the customer service has been outstanding—communication with the company was prompt, clear, and helpful. Any questions I had were answered quickly, which made the whole process smooth and stress-free.The quality of both the TV and sound bar is genuinely impressive. The picture is crisp, the sound is rich, and both units have proven to be highly reliable, even with regular use on the road. It’s clear that Sylvox puts a lot of thought into the durability and performance of their products, which is especially important for motorhome owners.Overall, I am extremely satisfied with my purchase and the service I received. I highly recommend Sylvox to anyone looking for top-quality entertainment solutions and excellent customer support.

5
Date of experience: Jun 24, 2025
Skyrigaya24
Awesome T.V.

Sylvox was definitely the best bet if you need a reliable, bright, and clear tv to watch outside or anywhere around the house. Being able to sit outside and enjoy watching tv made sitting out there so much better. I highly recommend buying from them as their customer service is also very helpful and reliable! 10/10!!

5
Date of experience: Jun 22, 2025
Antony P.
I installed a 65" Sylvox on my rooftop…

I installed a 65" Sylvox on my rooftop deck in Chicago in fall of 2023, and it has performed beautifully since then. I just recently had a remote control fail; once I contacted Sylvox customer service, they walked through some trouble shooting tips with me, and when those failed, immediately offered to send a replacement. I'm now building an outdoor kitchen/pavilion at another house and Spec'd in the very same Sylvox TV for that space. It's very well made and holding up beautifully against midwestern winters. Highly recommended. Rick Schultz

5
Date of experience: Jun 20, 2025
Ryder Patterson
Ordered a 43" Pro Pool TV and it came…

Ordered a 43" Pro Pool TV and it came with a free cover. The TV came even faster than then I planned (which was great), but the cover did not come with it. I sent a note stating that the cover did not come with the TV. They got back to me the next day, stating the cover was sent out separated and I will be getting it. The cover came that afternoon. That was a nice surprise. Plus, so far, the TV is working great.

5
Date of experience: Jun 20, 2025
Vince Wright
I would like to say that IAN and SALLY…

I would like to say that IAN and SALLY have been very helpful.

5
Date of experience: Jun 20, 2025
Valerie Powell
I love my kitchen television

I love my kitchen television. Easy to operate and the picture is great with internet connection. My customer service rep, Ian, was wonderful with helping me with a few problems concerning my order. I appreciated his help!! Definitely recommend!

5
Date of experience: Jun 17, 2025
tepi3008
I got this TV for my husband for…

I got this TV for my husband for Father’s Day for our outdoor space and we love it! I ordered it and got it the very next day. Once we got it installed and working, I reached out the Ian at the support team to make sure our warranty was valid (just in case anything would go wrong) and he was fantastic! He got right back to me and let me know I was all set! So far, I highly recommend this company and the service team! Very happy 😊!

5
Date of experience: Jun 16, 2025

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Business Details

  • Sylvox is a world leading full-scene TV brand. Our TVs allow users to enjoy the best viewing experience in various scenarios such as bathrooms, kitchens, outdoors, and RVs.

  • email service@sylvoxtv.com
  • language https://www.sylvoxtv.com

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