Name: talabat.com
Telephone: 000000000
Rating: 1.2

Naila H. Guest

I had a very disappointing experience…

I had a very disappointing experience with the order#2080452660. The food was not delivered on time and the delivery time kept getting changed multiple times without any clear explanation. I waited far longer than expected, and there was no proper communication or apology for the delay. This kind of service is unacceptable, especially when people rely on accurate timing for their meals. I hope Talabat and the restaurant take this feedback seriously and work on improving delivery reliability.

Date of experience: Apr 13, 2025

Forrest Cooper Guest

10 months ago

Worst service

Worst serviceOrder 2 hours before , delivery got delayed 30 mins and talabat cancelled the order by themselves.2nd incident in a week for me

Date of experience: Apr 12, 2025

Dexter Long Guest

10 months ago

They cancelled the order without…

They cancelled the order without informing us because their drivers vehicle broke down. There is no way to contact them or now they have also removed their chat options. What a poor service.

Date of experience: Apr 12, 2025

Jordy Wright Guest

11 months ago

My order was wrong also they canceled…

My order was wrong also they canceled without having any approval from me also they didn’t refund me!!!!!!!!! What is this It’s not first time happening to me So bad

Date of experience: Apr 10, 2025

Byron Powell Guest

11 months ago

Talabat is a disaster

Talabat is a disaster! My order was late, cold, and wrong—burnt pizza with over-fried chicken. They cancel orders automatically without reason and refuse refunds. When you ask for one, they block your account. They steal customers money. Customer service agents only cares about getting a good rating, offering no help. The app is glitchy, and food quality is terrible. Save your time and money—stay away from Talabat! ZERO stars, but I have to give one to post this.

Date of experience: Apr 09, 2025

AP Guest

11 months ago

An absolute disgrace

An absolute disgrace. Talabat is by far the worst food delivery app I’ve encountered in Dubai. Their practices are deceptive and borderline fraudulent. They openly admit to their mistakes in emails and messages, yet fail to take any meaningful action—especially when it comes to issuing refunds. Despite acknowledging full responsibility in three separate messages, all I receive in return are generic, copy-pasted responses. This isn’t just poor service—it’s deliberate and dishonest treatment of customers. I will never use this app again, and I strongly urge others to stay away. It’s a complete scam.

Date of experience: Apr 05, 2025

Cwichelm Cooper Guest

11 months ago

Bad customer support

If nothing wrong its perfect, however if you faced any issues there is no way to reach to anyone and no one will reach you back Not recommended

Date of experience: Apr 04, 2025

Cassidy Johnson Guest

11 months ago

The worst food app

The worst food app, the order is completely wrong which happened twice they never refund and indian customer service spoke unclear English in arabic county in which most population speaks only arabic. What’s the hell is this? I am not using this again. I have reported missing items immediately and no refund so late outside the refund window. 100% scammers won’t use again and I don’t recommend.

Date of experience: Apr 04, 2025

Earl Guest

11 months ago

Horrible service and no way to contact…

Horrible service and no way to contact them for about the items not being delivered or the driver not picking up the order.

Date of experience: Apr 04, 2025

Jaylon C. Guest

11 months ago

App will show 30- 40 mnts delivery.

App will show 30- 40 mnts delivery.But food will come after 1hr 30 mnts..If we chat with support agent..They dnt care..Service very bad..Will serve the cold food every time.