Review Time
Talabat is an absolutely terrible service. They lie, they steal people’s money, and they clearly have no idea how to manage things here in Dubai. It regularly takes them two to three hours to deliver food, and when they claim it has been delivered, it hasn’t actually arrived.Their system is a mess, and they show no respect for their customers. It feels like they’re just taking advantage of people without any accountability. Avoid using this service if you value your time and money.
Always late alwaysss,or missing items from their grocery store, or cold food , and the consumer service is a whole new level or unprofessionalism .they shoot at you stupid excuses all the time. Talabat uae nothing compared to other talabat like Qatar for example, their staff is extremely professional and problem solver .
Talabat application is handy, however what is completely destroying the experience is customer service and self ratiousness to provide you wrong product that does not fit required purpose,charge you more for it and ignore the requests within customer rights of returning/refunding wrong product. Customer service providing repetitive random responses and "closing" the issue, not addressing actual problem, hoping that the person does not reply within 4 days, so query can be automatically closed.Made this mistake by using them when Careem App was not loading, will never do it again!
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