talabat.com

1.2
1.2 Based on 739 reviews

...

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Average Rating

1.2

/
5

739 Reviews

5 Star
2%
4 Star
1%
3 Star
1%
2 Star
1%
1 Star
94%

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Lilibeth Lewis
very very bad customer service

I have raised my complaints since last Saturday and spoke to 5 people but no one is supporting.So sad to see such a big company hiring unprofessional lazy staff who don’t care about customers and money.Story short:The driver dropped the items outside my door without notifying me. My items were fried under the heat and sun. I asked for a refund and to collect the items from Saturday. Till now no action!!!

1
Date of experience: Mar 22, 2025
Emanuel Johnson
They didnt deliver

They didnt deliver, cause the bike broke down along the way. Compensation was made, but I have lost 45 minutes for nothing.This isnt the first time. Service is becoming unacceptable.

1
Date of experience: Mar 20, 2025
Lee Morgan
This platform is now turning out to be…

This platform is now turning out to be horrible. The delays in delivery are beyond an acceptable Time frame. They deliver spilled food and do nothing to compensate for it. If the food is spilled they refund the food amount and don’t refund the delivery fee. So it’s basically the platform stealing our money. Quality of customer serviced is very bad. It doesn’t matter whether you are pro customer or not, this platform is now really a pain

1
Date of experience: Mar 19, 2025
Janey
2 hours later food hasn’t come

2 hours later food hasn’t come ! And lame excuses ! It’s 3.30am and dinner hasn’t reached 😂

1
Date of experience: Mar 16, 2025
Logan Bell
0, don't order, they take money but don't deliver food

They got 1 star since there is no option for 0.I paid online for an order (second time in 2 weeks), and i got charged, but food never arrived.I still didn't get refund from a week ago.Where i come from, this is considered a theft.

1
Date of experience: Mar 16, 2025
Ace B.
The worst ever

The worst ever! After so many issues in ordering and beeing unable to accomplish a proper order, i ordered today and then after paying.and waiting for 1 hour for my order they canceled it saying the shop was closed!! Extremely unprofessional.

1
Date of experience: Mar 15, 2025
Troy R.
Salik fee on customers

Being a Pro member, the delivery is free but still they charge a fee at the end. Now they want the customer to pay the salik fee if they want the delivery fast. How pathetic can a company be for not paying their rider's salik fee. When I spoke with a customer care agent, he was clueless & justifying why customer should pay the salik amount.

1
Date of experience: Mar 15, 2025
Aaron West
Cancelled my order

1
Date of experience: Mar 15, 2025
Ts_Xarten
I wouldn’t recommend ordering from…

I wouldn’t recommend ordering from them. I placed my order at 17:25, and by 19:05, it still hadn’t arrived. Especially during Ramadan, I expected more punctuality and better service. Unfortunately, this was a disappointing experience.This is not the first time happened with me with them, the problem is because we pay online

1
Date of experience: Mar 08, 2025
Paddy Morris
Waiting last minute to cancel my order.

Waiting last minute to cancel my order.This is third time.Really bad service and no professional at all. I advice people to not use it. You will just lost your time and your energy for nothing

1
Date of experience: Mar 08, 2025

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