Review Time
Delete that sick service appThey are following the policy of spoiling drivers instead of customers, my home address is few meters from the borders of the indicated zone on map, and several times due to my stupidity i experience the rudeness of either the driver who want me to come and pick my order or he will send it back to Restaurant, but that was a result of following the advice of the company's representatives from the several complains i had made, where they always told me that i am right, i just need to drop the pin on map to the closest location to my home and then describe the address in writing precisely, but what is new now when ask a driver to check the responsible admins in the company on whether to deliver the order or not, 2 times i find a stupid rep calling me informing me that the order must be cancelled because i am out of delivery zone.Well if that's the fact why did you make profits from my hundreds previous orders !! Why you do not accept orders from my account!! Why you do not inform me that you do not want to provide service to my address!! You are so stupid in handling customers, that's why even when i move to in zone location i will never ever use your mean service, and for now i am totally happy with other apps which may not have the big variety you have , but think what orders mostly comes from about 10 restaurants for each client, and no one wants to see all of these variety of restaurants which include lots of tasteless and poor restaurants, with your stupid service.
I should not be giving even a single star to this app, it's best in being the worst.No customer service can help you in processing your order but they're very quick in cancelling your order, although when they cancel, they bound you by crediting the money in their wallet. Not at all convenient, you can't even select any specific outlet from where you wish to order the food. I would say it is better to call and order from the restaurant.
Recently they have this promotion for Talabat Dine. Basically it's just a pop up message and when you click YES you will automatically subscribe for free trial. There is no warning for the trial period nor email nor message and they will deduct you QAR99 after the trial ends. When you contact support services they will give you a time frame that they will certainly NOT DO. They will only say apologies for the inconvenience and will follow up but again they will never do. MAHA one of the staff is trying to play with me. I'm asking for a refund regarding this talabat dine and staff will answer is the food cold or not or something irrelevant on my case. As of writing the issue is still pending and no official email from them. VERY POOR CUSTOMER SERVICE EVER.
I had a very bad experienced!!!!!one of your team delivered my food same like trash!!!!! What kind of service your doing.... so bad!!!!im sorry but you dont deserve even one star!!! why your hiring those kind of people!!!!!! If you need photos i will show you!!!!
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