Review Time
There are so many negative reviews here re refunds, but I guess I already knew the products so I didn’t need to return anything. I ordered a few bras and knickers through the UK shop, standard delivery, and they were already delivered the next day.Absolutely nothing negative in my experience.
As soon as I placed my order on MARCH 17 I noticed my address was wrong. I searched the FAQs and it said I could change the order within 15 minutes but that button WAS NOT available anywhere. I reached out for support multiple times. They told me that the only thing to do was to let the delivery fail and go back to the sender and I would be refunded. It’s been a month and a half and of course the package is lost, it will not be returned to anybody and I lost 40 dollars. They’re totally unprofessional and disorganized. This is not how you do business.
Absolute scam. I have ordered months ago and still waiting for my money back. First I had to wait a month to get the refund label back, and now that I was able to send the order back they still haven't given me the money after a month of the package been delivered. disgusting service and I will be starting a fraud claim about them
I bought two bras online 20/03, I go to pick up at the store, because in the tezenis appears that the articles were send to the shop and that I can pick it up, I go to the shop 27/03 and the order didn't arrived.Already contacted customer service, 10 days and nothing resolve and no refund.
Really bad experience.I just wanted to return my package because I have 14 days if I’m not happy with it but unfortunately I can’t do that because on the website when I log in and put there my order number then I don’t have bottom to return items . I can’t select anything . I was sending 2 emails to customer service but zero reaction . I just want to get my money back and send the clothes back .
Stay away from them. I have photos and video from the pick up station where I got my package totally opened and half empty. Despite this they kept telling me to wait and today I receive an email not in the language we always communicated stating " as we already told you in the previous mail we refuse to refund you and any other future online shopping will be blocked". There is no previous e-mail and they are just scammers online. I will of course call the authorities since there are cameras where I picked up the package but still disgusting behavior .Ps: the reply they give under this review is fake as they didn't message me nothing privately, such a lying fraudulent "service."Pity we can't post photos here.
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to the official Tezenis website: Italian style Underwear and Apparel. Take a look at the collections for Women, Men and Children.
thebiscuitbaron.co.uk
spring-savings.co.uk
bjorgk.com
essenzi.com
pilon.co.uk
crowdproperty.com
shrink.pe
bersigarwatches.com
woodfootwearshop.com
noodpetfood.com
