thedairy.com

4.6
4.6 Based on 186 reviews

Art unlocked for the everyday, transformed into phone cases and tech accessories. Discover our made-to-order cases for iPhone, Samsung Galaxy, and Google Pixel phones. Free shipping....

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Average Rating

4.6

/
5

186 Reviews

5 Star
87%
4 Star
2%
3 Star
1%
2 Star
3%
1 Star
7%

Filtered Reviews

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Review Time

IB58
Absolutely brilliant company

Absolutely brilliant company. Excellent feedback, instant problem solving and a really great product. Special thanks to Maria who is a credit to The Dairy!!!

5
Date of experience: Mar 05, 2025
Dawn W.
Excellent after sales service

When I contacted The Dairy team about a broken phone case purchased 4 months prior, there was no hesitation in them offering to replace it. Their service was truly above and beyond. They really back their product and wanted to make sure I was happy. I would definitely recommend The Dairy and their products and team. Well done guys!

5
Date of experience: Mar 04, 2025
Mikey
Fades quickly and awful toxic smell

Case started noticeably fading within just a couple of months. After about 6 months the case began to emit an awful, toxic plastic smell — no amount of cleaning would get rid of it.

1
Date of experience: Mar 01, 2025
Micah A.
Best customer service

Best customer service. Super responsive. Generous as well. Accommodating to my needs.

5
Date of experience: Feb 24, 2025
xtaazz59
Every issue has been so quickly rectified

I ordered a case in December and it had some fading issues. After contacting customer service they very promptly sent a replacement. My replacement arrived and was actually incorrect but again this has been so quickly rectified. It’s obviously not great that I’ve had a couple of issues but the care and promptness I’ve received from Maria and Francis on the customer service team has been phenomenal! If only all brands had customer service that is this efficient.

5
Date of experience: Feb 22, 2025
Ethel C.
Gorgeous cases! 🤩

Gorgeous cases, fab customer service, all round a 10/10 and will definitely be buying again! Quick delivery and presented so beautifully (even had its own pouch 🤩) 🩷

5
Date of experience: Feb 18, 2025
JusteDrole
I LOVE MY NEW PHONE CASES!

I LOVE MY NEW PHONE CASES!! i love the styles they have and you can instantly tell they are good quality and will protect your phone!!

5
Date of experience: Feb 16, 2025
LC62
Absolutely the best phone cases ever!

Absolutely the best phone cases ever. I have been using them for years and have never had a phone break since! (And I have a toddler who is always dropping my phone). The designs are so pretty and so many amazing options from incredible artists. I recently had been dealing with their custom support and they were fantastic too, so helpful, fast to reply and solved my issue so quickly. Couldn’t recommend them enough honestly.

5
Date of experience: Feb 11, 2025
Rhonda F.
I never received my $50 phone case

I never received my $50 phone case. I’ve been contacting the support team for 2 months now and they have been responsive but no help. They said they would send a replacement like two weeks ago and I still haven’t even got a tracking number, can’t believe I was scammed $50 for one phone case.

1
Date of experience: Feb 11, 2025
Iavui
Thank you!!

I will seriously never order another phone case from any other brand that is not The Dairy. When my first phone case didn’t quite meet my expectations, and also fit a bit small on my iPhone 13 Pro, I decided to email customer support as I wanted to begin a return. I had briefly mentioned that I wanted to try a different style of case - and instead of having me return the first one, and purchase another, their customer service team very, very kindly offered to send me their armored version. Not only are their phone cases stunning, but their care for their customers goes above and beyond. I cannot say thank you enough!!

5
Date of experience: Feb 07, 2025

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Business Details

  • Art unlocked for the everyday, transformed into phone cases and tech accessories. Discover our made-to-order cases for iPhone, Samsung Galaxy, and Google Pixel phones. Free shipping.

  • email support@thedairy.com
  • language https://thedairy.com

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