thelittlegreensheep.co.uk

4.2
4.2 Based on 193 reviews

The Little Green Sheep was born in 2007 from a simple idea… To provide the very best for babies! This led us to discovering natural and organic materials and creating beautiful, long-lasting products that are away from chemicals....

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Average Rating

4.2

/
5

193 Reviews

5 Star
77%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
17%

Filtered Reviews

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Review Time

Marcie B.
We love The Little Green Sheep!

Our granddaughter is super happy with her lovely, comfy new mattress and I’m really grateful for the great customer support and the fast, considerate delivery. We’re so happy there’s a shop where we can buy the best for our children and grandchildren over the years and will continue to recommend to others.Thankyou! 💕✨

5
Date of experience: Nov 15, 2023
Chance Morgan
Beautiful products and customer care…

Beautiful products and absolutely fantastic customer service and aftercare. Holly has very kindly and without question helped me with a slight issue I had. I wish all products were so well made and companies so dedicated to quality and customer care. Thank you Little Green Sheep and in particular Holly.

5
Date of experience: Nov 03, 2023
Annie
Very good customer service with regard…

Very good customer service with regard to a replacement part required.

5
Date of experience: Nov 02, 2023
Tox_Griimy
Demi was so friendly and helpful

Demi was so friendly and helpful - the perfect customer service - thank you!

5
Date of experience: Oct 18, 2023
Mikey Walker
Poor service.

We ordered two single mattresses. They delivered the wrong size, and the service from that point was terrible - completely ignoring my requests to make the exchange easier and putting the onus on me and the delivery company to sort out.

1
Date of experience: Sep 08, 2023
Josiah
So kind and helpful

So kind and helpful. Demi went above and beyond in customer service.

5
Date of experience: Sep 07, 2023
Jim Price
Great product and great admin

We have bought from Little Green Sheep (LGS) before without any issues and love their products. This time there was an issue with a mattress going missing in transit, LGS responded quickly when contacted and another mattress was quickly dispatched without hesitation.Thank you

5
Date of experience: Jul 25, 2023
Effie Johnson
Amazing customer service!

I had a small issue with receiving the wrong lining in my moses basket, I phoned customer service and was given clear instructions of how to resolve this, I couldn’t believe how quickly my issue was resolved (the next day) and I was even able to keep the wrong lining as a spare! I am so pleased with the service from the little green sheep regardless of the small mixup, highly recommend and I will be ordering more, thank you very much! :)

5
Date of experience: Jul 14, 2023
Jeffrey
Got copied into an email by accident slagging me off

Emailed on the 17th of May asking if their mattresses comply with latest regulation BS 7177. Got a reply from Holly on the 19th saying she'd look into it & get back to me (I thought it was odd that they didnt know).Anyway, waited till the 24th with no reply, chased it & all I got were my own emails back to me. Phoned & got the PA who took a message. She then accidentally copied me in an email meant for Demi; not only completely spelling my name wrong but slagging me off! Thanks for that. There are other organic mattress companies, one of which is approved by the Lullaby Trust - shop there instead.

1
Date of experience: May 25, 2023
Ruby
Great customer service, wonderful product

What a great company! There were some issues with my baby's mattress, and they replaced it immediately. Great customer service, and more than great product! (The twist cot mattress) Happy I purchased from them and definitely will do again in the future.

5
Date of experience: Apr 24, 2023

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