Review Time
Got electronic tickets to the Van Gogh show. Not great information about the start times for the shows it wasn’t clear that you could go in earlier than 10.30pm. Also had issues trying to access my ticket barcodes from the booking. My password and email didn’t work to log on and it kept wanting fingerprint I’d which I don’t use. Luckily there was a ticket office at the entrance which printed up the tickets for us on the spot. I had checked this earlier and all was fine so I wonder why it did not work on the day. I will be reluctant to purchase tickets again like this.
Really good event management. The app worked well and using Apple Wallet made the check in fast and easy.The staff were really helpful and accommodating.As usual Fat Freddy’s Drop were a world class act, brilliant concert. I didn’t see any problems and the attendants were all smiles.Really great experience, well done Wellington.
Really terrible experience trying to book tickets, trying to reset password, getting cancelled, getting reinstated, trying to use a voucher. Was terrible.Event was good. Customer Service staff who tried to help me were good. Using the website was awful.
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