ticketmaster.co.nz

4.2
4.2 Based on 1.6K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.6K Reviews

5 Star
68%
4 Star
12%
3 Star
7%
2 Star
4%
1 Star
10%

Filtered Reviews

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Review Time

Mel Taylor
Excellent and prompt service

Excellent and prompt service. Happy with my experience. Thank you!

5
Date of experience: Sep 27, 2020
Ryan Atkins
good info and accurate

5
Date of experience: Sep 27, 2020
Jack Adams
Had issues printing tickets....but the…

Had issues printing tickets....but the assistance I got after emailing your support staff was just great...and very helpful.

4
Date of experience: Sep 27, 2020
Dan Morgan
Problems downloading tickets

Got electronic tickets to the Van Gogh show. Not great information about the start times for the shows it wasn’t clear that you could go in earlier than 10.30pm. Also had issues trying to access my ticket barcodes from the booking. My password and email didn’t work to log on and it kept wanting fingerprint I’d which I don’t use. Luckily there was a ticket office at the entrance which printed up the tickets for us on the spot. I had checked this earlier and all was fine so I wonder why it did not work on the day. I will be reluctant to purchase tickets again like this.

1
Date of experience: Sep 26, 2020
Rain Long
Was harder than usual booking presales

Was harder than usual booking presales. Very hard to select a time

4
Date of experience: Sep 26, 2020
Marina K.
I found this site very difficult to…

I found this site very difficult to use. It took 4 goes to book tickets at 4.30am. It advertised concession tickets but still charged open admission prices even though the tickets said concession.

1
Date of experience: Sep 26, 2020
Millie Wright
Tickets were easily bought and I found…

Tickets were easily bought and I found the pre - event e mail useful as it explained how social distancing would happen and all the other questions I had were also answered.

5
Date of experience: Sep 26, 2020
Wes S.
Really good event management

Really good event management. The app worked well and using Apple Wallet made the check in fast and easy.The staff were really helpful and accommodating.As usual Fat Freddy’s Drop were a world class act, brilliant concert. I didn’t see any problems and the attendants were all smiles.Really great experience, well done Wellington.

5
Date of experience: Sep 26, 2020
Fat Freddy's Drop was the best

Fat Freddy's Drop was the best. Ticketmaster was efficient. Wilson parking the opposite - why close the car park near the Michael Fowler Centre at 11 when concerts don't finish 'til then. Had to miss the end.

5
Date of experience: Sep 26, 2020
Tori
Really terrible experience trying to…

Really terrible experience trying to book tickets, trying to reset password, getting cancelled, getting reinstated, trying to use a voucher. Was terrible.Event was good. Customer Service staff who tried to help me were good. Using the website was awful.

2
Date of experience: Sep 26, 2020

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