ticketmaster.com.au

4.2
4.2 Based on 1.8K reviews

Ticketmaster is the largest global event ticketing company....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.2

/
5

1.8K Reviews

5 Star
67%
4 Star
10%
3 Star
7%
2 Star
4%
1 Star
13%

Filtered Reviews

Filter Reviews

Review Time

EB15
Very prompt and great service

5
Date of experience: Dec 28, 2023
AB60
Was a long process but the…

Was a long process but the communication was good and my issue was resolved in the end.

5
Date of experience: Dec 27, 2023
Ariana
Great service from Krizzle

Krizzle was prompt in their service and was able to address my issue perfectly.

5
Date of experience: Dec 27, 2023
Quick service and resolved issue.

Quick service and resolved issue.Incorrect date booked accidentally for the next day. Emailed and first thing the next morning the dates had been changed and new tickets received.

5
Date of experience: Dec 27, 2023
Glen Anderson
Grateful for date change due to my error

I accidentally booked tickets to a musical for the incorrect date. I lodged a change request on Christmas Eve via the Ticketmaster online portal. I was very pleasantly surprised to receive an email from Bosch D on Boxing Day confirming my tickets have been exchanged to the new date. I received the new tickets via email within half an hour. Bosch D was very polite in their email interactions and I was very pleased with the promptness of their service.

5
Date of experience: Dec 26, 2023
Desmond Adams
Quick and friendly response

Prompt and friendly. Helpful and efficient. Issue was resolved satisfactorily.

5
Date of experience: Dec 25, 2023
Jerri W.
The customer service representative…

The customer service representative Marie-Claire was very helpful and accommodating when I requested an exchange on theatre tickets. She was able to swap our tickets from Saturday afternoon to Sunday afternoon on the same weekend. It was very greatly appreciated. Thank you

5
Date of experience: Dec 23, 2023
Lanna Reed
Excellent Service

The service was so quick. The refund was processed within the hour

5
Date of experience: Dec 23, 2023
Willow H.
Hi I asked for 26th December 2023 @…

Hi I asked for 26th December 2023 @ 11:30 am or sometime around 11am-12pm is a good time if 11:30 am is unavailable Please, not 26th January 2024, I am travelling on 2 January 2024Also, please update both my VR tickets aswell as my Ramses tickets so that’s 4 tickets in total to update for two people

1
Date of experience: Dec 23, 2023
Laurie
Very quick to repnd to my request…

Very quick to repndto my request for refund. Amenable to refund due to concert dt change

5
Date of experience: Dec 22, 2023

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More