toyscentral.uk

3.4
3.4 Based on 221 reviews

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Average Rating

3.4

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5

221 Reviews

5 Star
54%
4 Star
8%
3 Star
0%
2 Star
1%
1 Star
36%

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Leon R.
warning this company is fake and its fraud

dont trust this company i have to get my bank and the guards involved as i ordered my son action figures 2 weeks ago i was made believe it would arrive in 5 working days and i purchased so it would arrive for his birthday and iv sent several emails and got no reply the number just transfers me to a chinese national who cannot speak a word of english my sons birthday since came and he has no toys yet from this website and he is heartbroken. toys central is a scam and the police are now following up and also tracing the ip address my order number was TC#P653694054. i hope they are ashamed of themselves making a 5 year old cry scumbags

1
Date of experience: Jan 18, 2024
Brilliana Carter
Ordered 2 Mafex figures for our son

Ordered 2 Mafex figures for our son. 1 turned up without any box and was clearly counterfeit. The other 1 week later, with a box but as soon as it was unpackaged it fell apart in his hands. Do not trust this company, they sell fake products and then wont refund. Disgusting

1
Date of experience: Jan 17, 2024
Do not buy from these

Do not buy from these. Shocking service. Not sure what scam they may be running but took my order and money, then cancelled it with an email saying I cancelled it!! Which I didn’t! No reply to two emails, phone number just goes dead. I certainly will never consider them again. Too risky.

1
Date of experience: Jan 15, 2024
Candy
Order UK-TC#P005543407

Order UK-TC#P005543407Ordered on January second and still has not been shipped and cannot get in contact/any responses via email.

1
Date of experience: Jan 14, 2024
Tyler
Where is my Order UK-TC#P767949592

Worst experience ever.Purchased 2 items for £127.20 on 24 Dec 2023, no update ever heard since then. So I email them twice a week ago to ask about the progress and still no reply. Start to wonder if this is a scam. Please let me know when the dispatch date will be or just get me a refund, thanks. Order UK-TC#P767949592

1
Date of experience: Dec 24, 2023
Bianca Patterson
Used game sent

Order: UK-TC#P313290586 this was ordered 28th November as a Christmas gift, it arrived on 21st December only thing is it’s a used game. There was no seal on the box and the contents had all been opened and used! Definitely not what I ordered and paid nearly £50 for! Customer service haven’t replied to chats or emails. DO NOT USE THIS SITE.UPDATE - no email sent to me to correspond with them, they have my money and aren’t interested. Please only order from here if you want used goods and have money to throw away!

1
Date of experience: Dec 21, 2023
Mable Cook
Would not recommend

I placed an order on December 7th as a Christmas present- still hasn’t arrived on 21st. I have emailed, I have requested a call back and heard nothing back. I logged onto live chat put in my details and nothing responded - three times!

1
Date of experience: Dec 21, 2023
Andrea Ross
UK-TC#P864529646

I do not recommend!Fraudsters!I bought a box of small figures, and in the envelope I got one small figure. The sales offer says "World\'s Smallest YuGiOh Micro Figures Blind Box". I paid almost £50. Now they are telling me that there is only one figurine on offer.I don't think anyone would think that I would buy a tiny toy for such an amount, where you can buy it for £5 all over the internet.I do not recommend!!! They cheat customers and extort money by writing a false sales offer.

1
Date of experience: Dec 17, 2023
Jonah Howard
Poor company !!

I can't express how bad this company is! Ordered an item and was listed as in stock . Would arrive est 1 week later . A full week later and no correspondence from company even though I emailed . Only due to me actually phoning them did they tell me they didn't have the item in stock and it would be 6 weeks expected delivery . This was for Christmas!!! I demanded a refund and was offered a discount on my next purchase . I will never deal with them again and would advise the same for everyone else. If they even had the curtesy to email to say the item was out of stock but so irresponsible at this time of year!! Addition !!!In response to their reply below . I would like to point out the product didn't disappoint me in delivery as it never wad delivered to me !! That's my point. To this date I still have not got my refund

1
Date of experience: Dec 12, 2023
Carrie Ann Powell
Order UK-TC#P250136560 confirmed

Order UK-TC#P250136560 confirmedI wish I’d read reviews before ordering with this company.Do NOT USE at ANY COSTOrder placed on the 10th December for pre Xmas delivery. Not despatched as of the 19th December, no communication despite emailing.Now emailed multiple times and tried to call but no answer.Do not use. They take the money on order as well. DO NOT USE

1
Date of experience: Dec 10, 2023

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