udemy.com

2
2 Based on 609 reviews

We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is avail...

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Average Rating

2

/
5

609 Reviews

5 Star
15%
4 Star
7%
3 Star
5%
2 Star
8%
1 Star
65%

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Merle Powell
Scammy marketing tactics

My son just went to buy a course (CompTIA IT Fundamentals) he was offered at £16.99. Udemy changed the price to £54.99 and told him he didn't qualify for the discounted price even though he'd literally just signed up to buy the course. He's now found a course for the same qualification on YouTube for FREE. Greedy, scammy marketing tactics from Udemy have cost them the sale and probably plenty of others. 🤬

1
Date of experience: Aug 14, 2023
Patty Reed
I bought 2 perfume courses and seen…

I bought 2 perfume courses and seen they were too basic after skimming through. It says on the site you can get full refund within 30 days. but they force you to have udemy credits when refunded so its a loophole where you cant get your money back. really sneaky and deceitful practice. avoid them like the plague. they are rip off merchants

1
Date of experience: Aug 09, 2023
Newgi
Never Again

Description in courses do not match what is realistics in the course. Udemy has no way to contact their instructors and their customer service is horrendous. With the amount of learning available online for free I'm suprised this platform is still running.

1
Date of experience: Aug 09, 2023
TP86
Bait-and-switch that's delaying a career change...

I purchased a bundle of three courses from Udemy to help me with my current career change. I didn't have the time to work on them for a few weeks so when I went to start them today, I noticed the site is telling me that the courses are no longer available. They're claiming they'll offer a refund, but this is not acceptable. The entire reason I purchased those courses in the first place was because they were all I needed and they were at an affordable rate. Now, I have to shop around for a better course site that offers courses on these topics which is also within my budget, thus further pushing back my career change (and costing me money in the long run).I will be closing my Udemy account after I get my refund and will not be recommending them to anyone in the future. Absolutely unacceptable.

1
Date of experience: Aug 08, 2023
Paige H.
I've had a great experience with Udemy

I've had a great experience with Udemy. I love the selection of classes and the instructors often update their courses. Some instructors are better than others, but that's to be expected.

4
Date of experience: Aug 04, 2023
Lucie
Udemy Customer care…

Udemy Customer care Help-line.07O2-9117-28O,, available payment issues all problem solution contact Udemy.07O2-9117-28O,,us.Udemy Customer care Help-line.07O2-9117-28O,, available payment issues all problem solution contact Udemy.07O2-9117-28O,,us.

2
Date of experience: Jul 27, 2023
Moses B.
Terrible place for creators to spread…

Terrible place for creators to spread knowledge. Greedy greedy greedy. Find a good creator and find they're website, skip udemy all together

1
Date of experience: Jul 23, 2023
miriam112
Please file a criminal complaint…

Please file a criminal complaint against the managing directors Oktay Çağlar, Gagan Biyani, and Eren Bali. Please send an email to the San Francisco Police Department and file a criminal complaint due to the urgent suspicion of fraud. Also, please send a copy to the FBI. You can easily find the email addresses by searching for "San Francisco Police" on Google. There is an increasing number of complaints stating that funds are being withheld without justification.

1
Date of experience: Jul 21, 2023
Vic Hughes
Rubbish Scammer Udemy

Rubbish Scammer UdemyWhen I attempted to request a refund for a course I bought 3 days ago, I received a message stating that the course is not eligible for a refund based on my download history (i.imgur.com / m3Q9vQy.png). I want to clarify that I have not downloaded any lecture videos from the course as the tutor has set that all lecture videos are not allowed to download. Therefore, I do not understand why I am not eligible for a refund.Additionally, I bought this course on a public WiFi network, which may not have been secure. This could have resulted in my login credentials being stolen by someone else. I am concerned that this could be the reason why I am being prevented from receiving a refund.However, the Udemy customer service replied that "According to our system, this course was downloaded in a manner that violates our terms of use. As a result, and per our refund policy, your refund request has been denied.". Udemy just repeated the bulls*hit and refused to issue refund for me.30-Day Money Back Guarantee is a bulls*hit. Do not trust this scammer rubbish Udemy website !!!

1
Date of experience: Jul 20, 2023
Isla Patterson
The fading star

Not only the quality of the courses dropped but also the instructors become very rude and disrespectful.Unfortunately, the legendary tutors there either left udemy to have their own platform or joined other learning websites. I say it's time to leave Udemy wish I could refund all the new courses I got recently.

2
Date of experience: Jul 19, 2023

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Business Details

  • We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is available on-demand, so students can learn at their own pace, on their own time, and on any device.

  • email support@udemy.com
  • language https://www.udemy.com

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