uk.trapstarlondon.com

1.7
1.7 Based on 1.7K reviews

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Average Rating

1.7

/
5

1.7K Reviews

5 Star
15%
4 Star
3%
3 Star
2%
2 Star
3%
1 Star
78%

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Aziz Ahmed
Shocking service

Hi,I have received one of the 2 tracksuits I placed an order for. The *PRE ORDER* Decoded Print Tracksuit - Black/Blue Is now showing Please note: This item will start dispatching from 9th JanuaryBut I have not received any update. Any updates on when this will be sent?Order: TS1617391Also can I have an update on: Order TS1631119

1
Date of experience: Dec 26, 2025
Consumer
Order has come but the clothes are much…

Order has come but the clothes are much lower quality than shown in pictures not even come with any tags or any labels in the t shirt?

2
Date of experience: Dec 24, 2025
Martin Whitlow
Awful just avoid.

Awful just avoid.Ordered on 9th of December and emailed 3 times,now Xmas eve and no present .not even dispatched not a word from them. Will be getting my money back one way or another

1
Date of experience: Dec 24, 2025
Pretty Clarke
Pure rubbish …

Pure rubbish …. They just take your money & you don’t get the items — DO NOT ORDER FROM THEM - joke of a company - ordered 28th Nov & still no items

1
Date of experience: Dec 23, 2025
Emma Spencer
Waited weeks and still no order or response

I’ve waited weeks for my order and it still hasn’t been dispatched. Take a look at their FB page, so many customers waiting over a month with no order still having arrived. They don’t respond to any contact at all. They even posted a video two days ago guaranteeing Christmas deliver and there’s so many comments from people still waiting for orders placed in October!!

1
Date of experience: Dec 23, 2025
Lorna Jade Lynham
sent numerous emails

UNPROFESSIONAL!!!! I have sent numerous emails. no replyI have left a review on here. someone has replied weeks late for the company but cause of trap star settings i can not reply to them!!! how stupid is that!!!!! I ordered on the 22nd of December. not recieved this item, not been refunded. paid Christmas special delivery never received. i want a refund now this is just taking the mickOrder TS1615844 

1
Date of experience: Dec 22, 2025
Complete and utter scam

Complete and utter scam. Stay away! Garbage of a shop that takes your money and then long long nothing. Not even a confirmation Email that you placed an order. No information about the schedule. Literally nothing. Only the money is gone. If you unlucky and have not printed the confirmation from the page you have no reference number and no way to place a complaint. But hey place where? Emails are mostly offline and the telephone as well. After many attepts one of the emails came though and still nothing. No answer. A week later I have got the message from a courier that a package is comming. At the end I have got the gift for my nephew but I would never order there ever again. This shop should be banned from the existence.

1
Date of experience: Dec 22, 2025
Martin Billett
Ordered on 30th November

Ordered on 30th November There phone number does not work No proper reply to email , just an automated email I’ve ordered from the company before with out issueI won’t be ordering again.Still awaiting my orderThought that it would arrive by now for Christmas presentDO NOT BUY from this company Terrible customer service

1
Date of experience: Dec 21, 2025
Amanda Bisogni
Ordered 18 November to be here for my…

Ordered 18 November to be here for my daughter's birthday on Dec 21. Still hasn't arrived. Contacted both Australian and London via email provided under contact us tab on official website. No reply iv been emailing daily for a week now. Cannot find any other contact info. My teenage daughter isn't talking to me now.

1
Date of experience: Dec 21, 2025
Consumer
Order #TS1591677

Order #TS1591677Still not arrived after a month. Not answering my emails either.I’ve used trapstar plenty before and never had this issue. Can I just get refunded?

2
Date of experience: Dec 19, 2025

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