Name: uk.trapstarlondon.com
Telephone: 000000000
Rating: 1.7

Randolph Guest

Poor Service

I have ordered on the 26th of December 2022 and 6 days later my package still hasn't arrived and they aren't even answering my emails so i can't even get a tracking number or any other information

Date of experience: Jan 01, 2023

Gideon K. Guest

3 years ago

Stealing designs

Stealing small, independent brands designs. I’ve seen them multiple times ripping off small brands copying their products. Disgusting!

Date of experience: Jan 01, 2023

Lucas H. Guest

3 years ago

Very happy, quick turn around

Very happy.I put in an order on the 28th of December for my sons coat . It arrived on the 31st of December. Quick turn around thank you very much.

Date of experience: Dec 31, 2022

Esther M. Guest

3 years ago

Hyperdrive Technical Puffer…

Ordered a Hyperdrive Technical Puffer (Grey) on December 28th.. wasn’t expecting it for a few weeks to be honest but literally arrived on New Year’s Eve this morning! I was very skeptical about ordering from here just from seeing all the bad reviews, but I guess I got lucky 🤞🏼

Date of experience: Dec 31, 2022

Gerard Rogers Guest

3 years ago

Disgusting service

Disgusting service. Returned items over a month ago and still haven’t heard back from support after numerous emails. Would never recommend this brand, overpriced and unreliable business.

Date of experience: Dec 31, 2022

Deorwine Coleman Guest

3 years ago

Do not use Trapstar awful company!!

I wouldn’t even rate this as a star if I didn’t have to. Awful company !! Communication non existent. Same scenario as the below customer my son has ordered a tracksuit for £200 but they have not even sent him an order number yet but they take his money out of his bank. Tried calling but rings out then goes dead. Tried contacting on Twitter nothing. Will be disputing this transaction with the bank next quicker to get a refund that way.

Date of experience: Dec 30, 2022

Ginny Guest

3 years ago

update got email saying they are…

update got email saying they are processing my refund

Date of experience: Dec 30, 2022

Jedflah Guest

3 years ago

I paid £180 for a tracksuit for my son…

I paid £180 for a tracksuit for my son 24th November and it never arrived. Noone has emailed me. No answers at customer service centre. It was a xmas present and I'm still waiting. Will never order again. Utterly appalled!!

Date of experience: Dec 30, 2022

RF Guest

3 years ago

Ordered 2 t-shirts on the 30th December…

Ordered 2 t-shirts on the 30th December and still no closer to even dining out what’s going on with the order, took money and sent confirmation of order and that’s it, tried to get hold of them to find out what is going on and no response or asking the same question about what’s my order number! Useless customer support! And keep receiving emails about their sale and new warehouse! Bunch of crooks taking money and holding items to fund their new warehouse! Trapstar are a joke company now! Sort your orders out before taking more and offering discounts on goods people paid full price for weeks back!

Date of experience: Dec 30, 2022

Carrie Ann Cooper Guest

3 years ago

Worst service ever

I’ve Ordered from trap star 2 times before it usually takes 15-20 days but I got them in less than a week, this time I ordered my package 28/11/2022 still haven’t gotten my package and no response.