ulanzi.com

3.7
3.7 Based on 197 reviews

Ulanzi offers a wide stock of the Best Camera Accessories ranging from camera Tripods, camera cages, camera stabilizers and other accessories at the best prices. Facebook user group:https://t.co/lDCDlCInsh Instagram:https://t.co/ZnCV1xE4uo Discord: https...

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Average Rating

3.7

/
5

197 Reviews

5 Star
54%
4 Star
13%
3 Star
5%
2 Star
4%
1 Star
25%

Filtered Reviews

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Review Time

Ernest
The tripod (treeroot) is brilliant but…

The tripod (treeroot) is brilliant but sadly when you have a problem the ulanzi just ignores you. Within first month of using the tripod my central column quick lock system came apart and I've lost two small elements. I've exchanged few emails with customer service and they simply stopped replying. No solution, no spares available. I emailed them few times, each time few weeks apart asking politely to reply and they never did. Sadly now I have to write reviews all over the internet and share this experience to my YouTube channel so maybe one day Ulanzi will decide to respond.

1
Date of experience: Dec 30, 2024
Nena
Nothing bad, but customer service...

I purchased MT-60 tripot, and found a luck of one of the screws. I contacted the service and they say they can connect to another team. After traveling across many service agents, I finally got the answer that they can send it with the link here:, without any links. However, I like the product itself.

3
Date of experience: Dec 18, 2024
Gia Lewis
Do not recommend

Ordered at the beginning of December 2024 and the part of my order I did receive works well. Two items still have yet to be delivered, I asked why and they said their local warehouse was out of stock so it had to be sent from China. Totally understandable. But almost 4 months later, nothing has shown up and the tracking number they gave shows it still sitting in Hong Kong. Follow up emails have been ignored.I can't recommend this company. Even though I like their products.Edit: notice how they respond with the same automatic response to everyone. Yes, I did send my order number to their support email. Several times. It was ignored.

1
Date of experience: Dec 06, 2024
Dan Johnson
the best seller of photography…

the best seller of photography equipment in this price segment

5
Date of experience: Oct 29, 2024
Ion
Great Love it & great customer service.

Great Love it & great customer service.

5
Date of experience: Sep 13, 2024
Rhett Fisher
Bought their backpack

Bought their backpack, works perfectly fine. About to order a new tripod from them :)

5
Date of experience: Sep 12, 2024
Jeffrey Cooper
good products

good products, good delivery

3
Date of experience: Aug 23, 2024
RC69
Purchased some accessories for my DJI…

Purchased some accessories for my DJI cameras. Quality products. Great price and knowledgeable customer service…

5
Date of experience: Aug 04, 2024
EW63
Very good quality products

5
Date of experience: May 06, 2024

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Business Details

  • Ulanzi offers a wide stock of the Best Camera Accessories ranging from camera Tripods, camera cages, camera stabilizers and other accessories at the best prices.
    Facebook user group:https://t.co/lDCDlCInsh Instagram:https://t.co/ZnCV1xE4uo
    Discord: https://discord.com/invite/aPftfX5AdT

  • email service@ulanzi.com
  • call +8618098963697
  • language https://www.ulanzi.com

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