Review Time
Love my new jacket. Very retro look. Bought a small one and had to get a larger size but they offered a discount for the second one. I’m giving the smaller one as a gift to a friend. Good customer service. Answered my questions fast. Will buy from them again. Cindy 4-14-20
I ordered a jacket that was reminiscent of Ryan Gosling's jacket from the movie "Drive". It was sent quickly (especially considering the current COVID situation) and had a nice satin material. Unfortunately, the jacket was a bit too big but I can easily get it tailored. Customer support allowed me to keep the jacket and also provided a partial refund. A great company all around!
Product was as the description says, but fitting was‘nt exactly - but customer care is excellent and the shipping process of a new product was immideatly done! Perfect!This is what‘s eConmerce Stada for - good and payable products with excellent service when needed! Thank you !!!! Stephan from Germany
Amazing product, and amazing customer service!They reply me very quick all the time, so I could ask details about shipment, payment, and product.I am very satisfied with this coat.I wear this for going everywhere.(日本からの購入者へ)非常に素晴らしい会社です。商品も申し分ないです。メールは英語でのやり取りとなりますが、注文する前に事前にコンタクトをとっていただくと、かなりスムーズにお買い物ができると思います。カスタマーサービスも大変充実しており、常に迅速に対応してくださいます。またオーダーしようと思います。
The jacket I bought was too small for advertised size. I contracted customer service and the larger size was immediately sent to me. The quality of the jacket is very good and it wears well. The customer service is excellent. I am very pleased with my experience
After a slight delay in processing, a choice I was asked to make regarding my jacket, the order was completed and delivered in record time! Jacket fits well, looks to be made very well and has produced an all around great experience. Customer support was outstanding, they asked me for a clarification and answered some of my questios throughout the process quickly and accurately. There are a lot of fly by night operations out there but this isn't one of them. Thanks!
Their customer service was wonderful and very responsive. Sadly, the jacket's sleeves were too small for my son (he's been lifting weights), but the jacket was very nice and of high quality. He was very sad that it didn't work out.I'm a little perplexed by the "refund" process as the shipping to get the jacket back is a little pricey, but they offered many options to try and make the situation "right" and have a happy customer.
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