Review Time
Had the best experience with Valencia Theater Seating ! Kept me informed from start to finish and received our order over a week early. Was nervous about buying online without trying them first but was very happy with the quality and comfort on our seating. Will definitely refer them to family and friends !!
When we arrived at the Valencia Theatre Seating showroom, we explained that we needed a sectional couch with specific dimensions to fit in our basement. We found exactly what we wanted in the Finn Fabric Sectional sofa and were reassured that the delivery people would make sure that they got the couch into our basement. Everything went perfectly and we are extremely satisfied with the couch.
This couch is amazing!! I found the store online, went and watched some video reviews to make sure it was legit and we bought the couch without even testing it which is something I wouldn’t normally do. The order came quite quickly, the team put it all together for us and we couldn’t be happier. It is beautiful, comfy and durable for our little kids!
I purchased two chairs for over $2k, I was fairly happy with them as the quality of the leather seemed good. Unfortunately foam (the padding in your seat and armrest) is my business, so I understand it very well...and Valencia uses cheap open cellular foam in their chairs just like everyone else does. I use the armrests and I'm a thin muscular guy...so I place pressure on the armrest when I'm in a sitting position sometimes. High quality polyurethane foam will bounce back to its original thickness by 95%, from companies like Rogers Corporation. This means no matter how much you compress it, you will see it return to its normal thickness very quickly. When you use cheaper closed cell foams they will definitely not return to their original thickness, which is where my problem presents itself. These foams only return to about 10% of their original thickness. So far, I really don't have a problem. But...I also purchased an extended warranty for several hundred dollars, don't remember exactly. I believe the chairs were still under standard warranty anyway. The point is after requesting an armrest replacement (not the whole chair) and providing all of the receipts and information, pictures and videos, and many emails back and forth with both Valencia and warranty company (all the while telling me they are denying my request because of lack of information - upon which I flooded them with information)...they sent a simple email saying my claim was denied. I purchase the extended warranty that was not cheap...and they still denied me. So, cheap foam in the chairs and horrible customer service, with or without having an extended warranty.I would stay away if I were you.
It was a love from the first sight. We bought the artisan sofa and love seat and a gorgeous Alexis boucle accent chair. The quality of the leather is amazing. The color is so rich. And a huge bonus - all three pieces are super comfortable. 😊Looks so beautiful in our living room. The technical support and customer service is superior. The shipping was very fast from Ontario to Alberta.Thank you so much Valencia Theater Seating for our perfect living room setup. Highly recommended!
I bought the jasper loveseat cognac sofa from Valencia Theater Seating. I was at the showroom to see it and the lady was very helpful, answered all of my questions and delivery was done a week after and so far, I’m enjoying it and happy with my purchase. Would recommend Valencia for beautiful and quality seats
I ordered the "Tuscany Executive Heat & Massage" chairs from Valencia on Amazon and received them within a week. Previously, I had considered other chairs from another online company and it would take a month for them to receive them in the warehouse and another month for delivery. I couldn't wait that long to enjoy our theater so I'm glad I found Valencia. Delivery is based on the freight company they partner with so experiences may vary but we got lucky: our driver was kind, personable, and a wizard with the pallet jack. He set our boxes as close to the entryway as physically possible. Each chair comes in one giant box. I got help bringing them inside from a family member but did all the setup myself. Consider having a plan for the enormous boxes, once done. We happened to have a dumpster at the time, so it worked out. If not, I'd have a hard time getting those broken down and picked up with the trash.I was concerned that by opting for heat/massage, I would be sacrificing other aspects like quality. Thankfully, these chairs deliver on both design and function. My wife repeatedly told me, "you did a great job picking these!" That's all I needed to hear.Heat is great for leather since it can get cold easily. Also, I've grown fond of the wired remote because it's easy to work with in the dark. The blue lights are cool the first few times but after a while seems like something I won't use often--other than when guests come over.I ordered 4 and we enjoy the center loveseat configuration. It feels like a couch. We are going to order another 4 set up the same way.
We are extremely satisfied with our new sofa from Valencia. High quality materials and craftsmanship and attention to detail. Looks great and comfortable. Exceptional customer service along the entire process and delivery was perfect. Highly recommend.
I love to see and test products before buying especially an expensive one at that. Trusting valences was not easy but I'm glad I did sofa arrived on time, delivery guys were polite and friendly and the sofa is BEAUTIFUL. Will recommend Valencia sofas .
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Welcome to Valencia Theater Seating! We're your premier destination for top-quality theater seating solutions that redefine comfort and luxury. With over 20 years of experience in the industry, we've built a reputation for excellence, innovation, and unparalleled customer service.
Our extensive selection of theater seating options caters to a wide range of needs and preferences, from home theaters to Lifestyle furniture.
What sets us apart is our unwavering commitment to quality. Each piece of seating in our collection is meticulously crafted using the finest materials and the latest manufacturing techniques. From plush leather recliners to sleek modular sofas, every detail is designed with your comfort and satisfaction in mind.
But our dedication to excellence doesn't end with our products. We also pride ourselves on providing exceptional customer service at every step of the way. Our team of experienced professionals is here to assist you with expert advice, personalized recommendations, and seamless support from purchase to delivery.See more
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