veezu.co.uk

2.3
2.3 Based on 140 reviews

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Average Rating

2.3

/
5

140 Reviews

5 Star
27%
4 Star
2%
3 Star
1%
2 Star
8%
1 Star
62%

Filtered Reviews

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Review Time

Jacqueline Phillips
Failure

Taxi booked evening before but was then cancelled by you just before it was due. It was for a medical appointment causing a lot of unnecessary stress. What's the point of pre booking 😡

1
Date of experience: Nov 12, 2025
sarah moran
Usually not that bad but recently have…

Usually not that bad but recently have gotten a lot worse. Waiting 10 mins to assign a car and then the guy just sits where he is for over 15 mins before he even bothers to start moving my way. Not great when you’re disabled and are having to stand around in agony

2
Date of experience: Nov 12, 2025
Shirley Wylde
Not waiting long for the taxi and for a…

Not waiting long for the taxi and for a change we had a lovely driver

5
Date of experience: Nov 12, 2025
Fed up
From Cardiff had various drivers accept…

From Cardiff had various drivers accept and then reject the job. Lazy greedy service and Awful customer experience

1
Date of experience: Nov 12, 2025
This Person
Bully driver

First, the booked taxi didn't come, so I had to call again.Then: I politely asked the driver to turn the music off. "Down or off?" he said."Off,' I said."Why?" he said."Because I don't like it," I said."So I have to do everything you say?"I didn't bother replying.I am an elderly disabled woman. I suppose that makes me nothing in the eyes of an arrogant young man like him.If you need emotional support music all the time, maybe get a job where the public DON'T PAY YOU.

1
Date of experience: Nov 11, 2025
Jill
Good driving and friendly driver

5
Date of experience: Nov 10, 2025
Teresa Dorward
Very helpful driver helped with cases

Very helpful driver helped with cases. Thank you.

5
Date of experience: Nov 10, 2025
Tracey Marshall
Veezu Cardiff Awful

Veezu Cardiff, booked a fare to include an additional stop for two people. Booking confirmed but the taxi driver had different instructions and our additional drop off was unable to happen, our friends had to walk home in the rain, very very disappointed. Very embarrassed.

1
Date of experience: Nov 09, 2025
Susan Higgs
Excessive pricing

Excessive pricing. Fixed price £24.10 to go from Pontrhydyrun to Caerleon one way. Return after 10pm added an additional £1.50. They are classing our estate as Pontypool/New Inn which is not the case. Our post code is NP44. It’s less than 9 miles and our previous taxi firm CCT would charge £13. Rip off!!!! Check fare before you book.

2
Date of experience: Nov 08, 2025
Laura Williamson
Not realiable

Absolute joke drivers accept the fair make u wait 10mins then cancle at last minute making my daughter be late for school several times,

1
Date of experience: Nov 07, 2025

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