veriff.com

1.7
1.7 Based on 170 reviews

Veriff is an AI driven global online identity verification company that protects businesses and their customers from online identity fraud by making sure that a person is who they claim to be....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.7

/
5

170 Reviews

5 Star
13%
4 Star
1%
3 Star
2%
2 Star
3%
1 Star
80%

Filtered Reviews

Filter Reviews

Review Time

customer
I upload my kyc documents in ck capital…

I upload my kyc documents in ck capital and today is 9 day still pending

1
Date of experience: Dec 19, 2025
UserOfflineReviewer
Trustpilot trusted this for what being…

Trustpilot trusted this for what being a Scam itselfSome Reviews was stocking about the service that used for a ID with-----------------------------------------You been warned something off about it and I hope I get to Become a verified reviewer without ID as they clearly trusted a scam ID checkwhen you got this on it says it may Block you automated tooHighly automated identity

1
Date of experience: Dec 06, 2025
dinesh batavia
This company is not worth giving even 1…

This company is not worth giving even 1 star. They are not accepting Pan Card, Aadhar Card, and Voter ID as proof of identity. Not only have they hurted me but they have INSULTED THE GOVERMENT OF INDIA who provide this identity card to its' citizen.

1
Date of experience: Dec 01, 2025
Mystery E
Freecash is using this for their…

Freecash is using this for their verification and I was scared to upload my government id but I wanted to get my $10 iTunes that I redeemed so I can spend on an app. But now when I see on here that it’s a 1.4 Star Rating and now i hate myself for verifying my ID.

1
Date of experience: Nov 28, 2025
D. Revolution
This the worse situation

This the worse situation I've lost my job because of verily. No matter how p8ctures it refuses to verify me . Ulist my job

1
Date of experience: Nov 27, 2025
Jackson Davis
Just a horrible, horrible company

Uber is using Veriff now for identity verification and ever since they switched over to this company its been a complete nightmare. We are constantly getting emails to upload a new photo 5 and 6 times, multiple requests to reupload driver's licenses - they seem to have no ability to actually do proper facial recognition and their apps that take the actual photos are awful and you have to constantly retake photo after photo because it wasn't just quite right. I've never had this kind of trouble with any other ID verification company.

1
Date of experience: Nov 20, 2025
Can't access my bank account

Front facing camera on my phone broke and now I can't access my bank account because their facial recognition does not recognize other cameras or offer alternative id methods!

1
Date of experience: Nov 13, 2025
Gyan Prakash
Absolutely disappointed with Veriff’s…

Absolutely disappointed with Veriff’s service — if negative stars were allowed, I would give them.Veriff has repeatedly rejected my KYC verification without even attempting proper review or providing a valid reason. I submitted perfectly clear Indian identity documents (Aadhaar, PAN, and Driving Licence) multiple times, all scanned exactly as required, under proper lighting and format. Yet, every attempt was instantly declined within seconds as if no human ever checked the files.What’s worse, Veriff gives no meaningful explanation or feedback. The rejection messages are generic and completely useless. Their system seems broken and poorly optimized for Indian documents, which has caused unnecessary delays, frustration, and financial loss. It feels like the verification system is automated to reject by default rather than actually analyze submissions.Their support is equally unhelpful. Contacting them leads to vague template replies with no accountability or real resolution. For a company claiming to handle user identity securely and professionally, Veriff’s handling of this process is a total failure.If your platform relies on Veriff for verification, prepare for repeated rejections and wasted time. They seriously need to update their system, train their support, and respect users from all countries. Right now, Veriff represents everything wrong with automated KYC — zero transparency, zero logic, and zero reliability.Avoid relying on Veriff if you value your time and trust.

1
Date of experience: Nov 01, 2025
Γιάννης
stay away from them

They are not responding to our emails for weeks now and we almost ready to purchase plan and launch our new project. I am not recommending at all their services.

1
Date of experience: Oct 30, 2025
zach miller
Can't even sign up for their website

Can't even sign up for their website. It's hilarious because they use their own service to verify people so that these people can pay for their service, and then it doesn't even work. What a waste of time and a joke!

1
Date of experience: Oct 15, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Veriff is an AI driven global online identity verification company that protects businesses and their customers from online identity fraud by making sure that a person is who they claim to be.

  • email info@veriff.com
  • language https://veriff.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More