vfsglobal.com

4.4
4.4 Based on 161 reviews

VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management, and other citiz...

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Average Rating

4.4

/
5

161 Reviews

5 Star
72%
4 Star
7%
3 Star
5%
2 Star
2%
1 Star
15%

Filtered Reviews

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Review Time

AYŞE MORAL
everything was in a good order

everything was in a good order

5
Date of experience: Nov 18, 2025
wgb3019
The customer service representative was focused on us

The customer service representative was patient and helpful. We didn't feel rushed and we weren't treated with anything but respect and helpfulness. It's a complex procedure with many items to submit a Visa application to Portugal and we felt supported by the customer service representative.

5
Date of experience: Nov 18, 2025
Arsuu khan
The staff is so Nice and resptectfull

The staff is so Nice and resptectfull , helping and telling us what is missing Kartik sharma and alka Thank you so much

5
Date of experience: Nov 17, 2025
rahul sharma
smooth processing; least waiting time

5
Date of experience: Nov 17, 2025
Diana Me
This was my 3rd visit to vfs and I was…

This was my 3rd visit to vfs and I was finally able to submit my application. The agent was helpful but very frustrated with me. I find it very difficult to figure out exactly what is required in an application. The checklist is helpful but doesn't clarify in what format items should be submitted. In specific, my "invitation" to stay in Portugal seems to need a copy of the invitees passport, even though I had an electronically signed letter from my invitee. This is not clear in the checklist. Perhaps you could provide a link in the checklist to view examples of a final submission and the proper formats. Also, appointments are not available on the website, so I was advised last time to just walk in. That helped as my Apostille would have been over 90 days again, which is what happened last time.

2
Date of experience: Nov 17, 2025
tugce elioglu
The process was simple not complex

The process was simple not complex, I was clearly directed to the stations so it was very easy for me to complete the whole application.

5
Date of experience: Nov 17, 2025
Jani Mastan
Excellent and Good staff

Excellent and Good staff

5
Date of experience: Nov 17, 2025
Vishal
Excellent Service

Excellent Service. Very little waiting time. Went through the checklist meticulously.

5
Date of experience: Nov 17, 2025
Sukhjeet Brxr
i have a greatful experience in vfs…

i have a greatful experience in vfs global office.

5
Date of experience: Nov 17, 2025
Adigun Oyetunde Iyiola
Awesome services and staffs are well…

Awesome services and staffs are well organized

5
Date of experience: Nov 17, 2025

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Business Details

  • VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management, and other citizen services for its client governments enabling them to focus entirely on the critical task of assessment. See more

  • email customercare@vfsglobal.com
  • language https://www.vfsglobal.com/

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