Name: vodien.com
Telephone: 000000000
Rating: 4.4

Au Manager Guest

Worst customer service

Worst customer service - unable to speak to a person - only chat. unable to assist with accont login issues. Still logged out after 30 minutes. First looked at the incorrect account etc - no knowledge at all.

Date of experience: Nov 14, 2025

Dave Tan Guest

3 months ago

Good Technical Support

Good technical support. Vodien knows what it is doing.

Date of experience: Nov 14, 2025

Greg Peck Guest

3 months ago

Live chat representative was excellent

Live chat representative was excellent. Fixed the issue and went above and beyond. I'm a long time customer and they've never let me down.

Date of experience: Nov 13, 2025

usetan Guest

3 months ago

Domain name enola.com.sg not activated

My domain name enola.com.sg was not activated since 13 Nov 2025 until today 19 Nov 2025. I have seek help from the online live chat 4 times and still not resolved. I need this domain to setup up Titan Email account for registration of government agencies, clients and relevant many others application.

Date of experience: Nov 13, 2025

Jeff Campbell Guest

4 months ago

High regard

Reference to ticket number I-23181646 Even though it was not me dealing directly, the feedback I received was of high regard. GEDEON had assisted/aided with the problem solving and everything was back up and running.

Date of experience: Nov 12, 2025

Jeff Campbell Guest

4 months ago

High regard

Reference to ticket number I-23181646 Even though it was not me dealing directly, the feedback I received was of high regard. GEDEON had assisted/aided with the problem solving and everything was back up and running.

Date of experience: Nov 12, 2025

Dee Guest

4 months ago

Superb service and support staff make Vodien a winner

Vodien has some of the best support and service teams working in this space. Friendly, patient and informed guidance, always going the extra mile to get you the best deal available, and really empower the small business owner to manage the parts of their website that they can manage, while relying on the Vodien team to take care of good, reliable tech in the backend.

Date of experience: Nov 11, 2025

mark w Guest

4 months ago

Find another provider

I am a long term account holder with vodien, they brought out my previous provider. On numerous occasions over the years they lock your disable account when your credit card goes out of date, which being a long term customer is going to happen. No call just emails that as they send a hundreds of emails about sales & they all just get lost in my junk box, Once your locked out trying to get help is a task beyond thier technology or service.They don't answer the phone, instead send you to chat lines & when you email them they refer you to a closed case # & do not respond, We have a number of domains which once I get back on line I will see if can take my business elsewhere. They had gone from a great operation, to a no service IT online only help & they are really useless these days.

Date of experience: Nov 08, 2025

Emma Hood Guest

4 months ago

Absolutely brilliant service

Absolutely brilliant service, Resolved a technical issue in 5minutes using the 24/7 live chat (which I usually wouldn't use in other services because theyre generally bots). Voiden has *humans* not bots!!! Who are skilled & efficient. I HIGHLY RECOMMEND 🎊

Date of experience: Nov 04, 2025

Devpriya Sen Guest

4 months ago

My experience to setup email with Vodien Customer care

She was with me throughout with patience and asked the right questions, gave me exactly what I required. Shared the links and till the end she delivered my questions with efficiently. very happy with her service.