vw.com

2.3
2.3 Based on 121 reviews

Volkswagen (German pronunciation: ), shortened to VW, is a German automaker founded on 28 May 1937 by the German Labour Front under Adolf Hitler and headquartered in Wolfsburg....

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Average Rating

2.3

/
5

121 Reviews

5 Star
23%
4 Star
8%
3 Star
5%
2 Star
4%
1 Star
60%

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Lorenzo Ros
is it that quality

tbh i expected real german quality...nothign special abt cars

4
Date of experience: Dec 02, 2025
Paulina Dobrowolska
Volkswagen Kirkcaldy Dan the legend! If you don't know "how to" with your VW just go to the garage a

Volkswagen Kirkcaldy Had a problem with removing the headrest from the front passenger seat. Went to the dealer to ask how to do it. When I walked in there was a rep on the right hand side and he immediately greeted me and asked if I was ok. I told him what my problem is and, without hesitation, he stood up and said he'd do it for me.Dan removed the headrest for me with a smile (surprisingly, not as easy as it used to be, with the new cars).Dan, you're a legend! Thank you for your help!!

5
Date of experience: Nov 27, 2025
Nick Mabassa
nothing bad to say

i have nothing negative to comment when it comes to VW cars....reliable and quite nice...i also read that CEO announced a relasae of a new EV car, that will cost around 20k usd...idk. not fan of EV to be honest, I thnk the compay should concentate on traditioanl petrol based cars...one thing i want is to see better electronics inside the cars,it is good,but can be better

4
Date of experience: Nov 11, 2025
Will Miller, Esq.
Avoid VW of West Islip (New…

I called this VW of West Islip (New York) dealer about the ID Buzz they advertised online for $47,996. Since I'm out of state, I asked for the out-the-door price. First, “Mariah” tells me they only provide OTD prices if you're at the showroom. But she passes me to Kate Jordan, who immediately hands me off to “Greg”. Greg also waffles on pricing, saying he needs to talk to the general manager and will get back to me. Hours later, I get a text saying they will beat any offer I get in writing from another dealer. Are you kidding me? Why did we all waste each other’s time if you’re just going to run a bait ad, advertise a low price, and never honor it? There are plenty of other VW dealers… go to them and don’t waste your time here with these fools.

2
Date of experience: Nov 10, 2025
Jean Balderstone
Lancaster vw up

I Have always bought from Lancaster vw and I have always found the staff very helpful I have bought a vw up on the 23rd October 2025 A Very Special Thank you to Lewis and Suzanne for making my transaction go very smoothly

5
Date of experience: Oct 23, 2025
Adrian
If could rate VW Australia as a zero or…

If could rate VW Australia as a zero or negative rating I would. I have owned four VW's as an ex dealer and only one was not faulty. My current Arteon is two years old and has been back to the dealer 14 times for warranty issues that are still not resolved. VW Australia have rejected all complaints with no explanation. Unfortunately since moving manufacturing from Germany, this brand is now terrible for quality, coupled with lack of any service means no more purchasing across the group for me. No Porsche, Audi, Volvo or VW from hereon.

1
Date of experience: Oct 21, 2025
Leon West
Brought a brand new Tiguan

Brought a brand new Tiguan, last 12 months been back to garage 7/8 times ranging from not starting to emergency braking at 50 mph , and all vw do is plug it into the computer and say there’s no faults ( car lights up like a Christmas tree) , steer clear of vw products, they really are not bothered in aftercare , got to a point where I’m taking legal advice

1
Date of experience: Oct 19, 2025
Kath
I have just bought a VW Golf from the…

I have just bought a VW Golf from the VW garage in Stoke. Meg was absolutely brilliant and supportive joined by Chris. I will certainly be recommending them to my friends. I don’t write many reviews but their service and professionalism warrants it.

5
Date of experience: Oct 11, 2025
Eziefa Obuseh
VW disappointing & unexplained 'wear & tear'

We own a 2019 VW Caravelle.... extremely disappointing & unexplained "wear & tear", considering it's the occasional use family car & has cost loads in repairs & diagnostic fees! It was bought brand new, sat in the driveway unused throughout covid, serviced religiously & now has barely 31,500km mileage but has needed a new (expensive) radiator, wheel sensors changed twice, front suspension/shocks, rear wheel bearing..... ridiculous! Even getting a slot at the VW garage for repair is war- weeks for an appointment. You have to pay for diagnostics everytime. Was not value for purchasing cost AT ALL & can't wait to get rid of it. Very sad because had always been told VW was hardy & reliable.

1
Date of experience: Sep 24, 2025
اسلام فهم
VW has reemerged from its temproraty…

VW has reemerged from its temproraty fall out from , now they are investing in electro cars. ANd honestly I think this is the right move, better to have a division with EV cars as well. Taking into account their great manufacturing foundation, this wont be difficult to them...and recetly their CEO announced a new electro car model, its cost is around 25,000 eur. really nice to be honest...Apart from that, their new petrol driven cars are still good, quality ones, I am driving tourareg and so far no problems, little maintenance costs , great fuel consumption, and their tech service is 👍

5
Date of experience: Sep 23, 2025

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  • Volkswagen (German pronunciation: ), shortened to VW, is a German automaker founded on 28 May 1937 by the German Labour Front under Adolf Hitler and headquartered in Wolfsburg.

  • language https://www.vw.com

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