vw.com

2.3
2.3 Based on 121 reviews

Volkswagen (German pronunciation: ), shortened to VW, is a German automaker founded on 28 May 1937 by the German Labour Front under Adolf Hitler and headquartered in Wolfsburg....

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Average Rating

2.3

/
5

121 Reviews

5 Star
23%
4 Star
8%
3 Star
5%
2 Star
4%
1 Star
60%

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Came in to get my number plater sorted…

Came in to get my number plater sorted as it was water damaged. Spoke to Abbas who was very helpful and booked it in straight away and did not cost as much as I thought it would. Great experience

5
Date of experience: Jul 20, 2024
Alexandra Lewis
I made a purchase today with Volkswagen…

I made a purchase today with Volkswagen Sandyford in Dublin. From start to finish it was an absolute pleasure. Niall Costello was so helpful and worked wonders to get me in my car. I would definitely recommend this store and I will 100% be back to Niall in the future!

5
Date of experience: Jul 13, 2024
Kylie
VW Bmt and Ms Valencia Rowe

2 days ago we contacted VW Bmt and spoke with Ms Valencia Rowe. We told her what we wanted, what we were bringing to the table, and would be in at 9am Thurs. We had questions Wed, texted her, and she answered us completely. We showed up at 915 Thurs to a fueled up and detailed vehicle. She worked numbers back and forth with her manager to get us to a compromise all parties were pleased with, and we walked away in our new 2024 Tiguan R-Line. She is an amazing on top of it sales lady and very personable to talk with!!! LOVE OUR NEW SUV AND OVERALL EXPERIENCE!!!!

5
Date of experience: Jul 11, 2024
Perry Morris
frustrated

I hate doing this. But I am tired of my VW Tiguan ruining my day! I have had a VW since 2008. I own/lease 5 cars -3 are VW’s (2015 CC, 2023 Jetta and 2023 Tiguan). I leased my 2023 Tiguan in July 2023. I drove it off the lot and the check engine light came on. I took it back for repair. 2 months later, I had my car back! My issue now is with the Blue Tooth and Apple Car Play. I am going to get in a wreck trying to figure this out. It does not automatically connect, even when phone is plugged in and blue tooth connected. I find myself trying to figure it out while driving (taking a hit on my Drive Wise). Even my passengers find it annoying when they can’t get it connected. Imagine driving to the gym. NO music! A trip to Target, No music! I am just counting down the days until my Lease is up. None of our other vehicles have this issue. They all automatically connect at start. The Jetta and CC, no issue, The Honda and Subaru, no issue!

3
Date of experience: Jun 30, 2024
Stefan Braun
Jeep Wrangler Longview

Desric Allen was a great help with getting me my dream car.

5
Date of experience: Jun 21, 2024
Mabel Coleman
I had a wonderful experience while car…

I had a wonderful experience while car shopping with Felicia Williams customer service at the Volkswagen car dealership. She gave me all the knowledge of the vehicle while Nate her manager was very helpful with questions that I had and he offered bonus (they make it easy) and would work with me on a comfortable monthly payment very professional and pleasant. I will tell friends and family to visit your dealership when they are looking to purchase a vehicle.

5
Date of experience: Jun 06, 2024
Lacey Price
My 2018 Tiguan's coil spring broke…

My 2018 Tiguan's coil spring broke after only five years and 60,000 km. During this time, I had a toddler and a baby, and I drove very carefully to ensure their safety, avoiding potholes to prevent disturbing them and myself during pregnancy. I am surprised this happened to my car, and I can only attribute it to low quality.

1
Date of experience: May 31, 2024
Ezekiel
Worse car ever crap my second lease…

Worse car ever crap my second lease atlas sport made in Mexico I just turned the ac on doesn’t work my dealer said I had work on the car. The car is 2024 brand new very bad make cheap quality bad customer service very shameless

1
Date of experience: May 14, 2024
Edmund Foster
2023 Atlas

2023 Atlas. Bought brand new off the lot. Tire pressure sensor constantly flashed even though nothing was wrong. Coolant level sensor flashed multiple times before reaching 10k miles. Vehicle brought to dealership for low coolant level at 16k miles and had to be topped off! Excuse was there was water in the system 🤷‍♂️. Previous Chevy/Ford vehicles went 50k to 100k before this issue. I picked up a nail in the outer most water channel closest to the shoulder which by Sonsio standards (professionals in this area over the past 40 years) state that it can be patched but Volkswagen thinks that they surperior and would rather charge their customers for a new tire. WILL NEVER BUY ANOTHER VW OR REFER A FRIEND TO. I probably wouldn’t even suggest someone I don’t like to buy one…..

1
Date of experience: Feb 19, 2024
JT98
I have not received any inbox reply…

I have not received any inbox reply from you … if you contact Jason Browne at your Finchley Road store I’m sure he has my information as well as my car that’s been there a month which he wants me to take back crashed whilst in his so called care oh and I need to pay for my break pads first and I can have my crashed car back ! Ask him for the information! Again no inbox messages from them and nothing in my e mail can I have the details to contact the CEO without Rebecca Surtees blocking him from receiving the messages addressed to the CEO

1
Date of experience: Feb 12, 2024

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Business Details

  • Volkswagen (German pronunciation: ), shortened to VW, is a German automaker founded on 28 May 1937 by the German Labour Front under Adolf Hitler and headquartered in Wolfsburg.

  • language https://www.vw.com

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