Review Time
They nowadays fly for Etihad and I can only think of a single reason why that is : money. Why else would an airliner as Etihad use dinosaur planes, dirty and filthy with non-trained staff, not giving extra's where was paid for , using this carrier. A clear shame and a warning for passengers that want to fly #Etihad, that they might end up in a completely different plane that they expect and have the worst flight of their life. Going to hell and back.
Bit of a delayed review. I was reminded by the awful experience and had to chuckle because it can only be described as flying on the animal made aircraft in the Madagascar movie. I’m still convinced today the pilots were pedalling bicycle chains to power the propellers. Landed awful luck as my airline replaced our journeys both ways with Wamos Air. If you have a death wish or get off on thrills then this is the airline for you!
Havana Madrid business class.Flights booked with IBERIA. Bad surprise before flying that return flight would be with Wamos. Nearly 15 year old, ex Virgin Atlantic Airbus A330-300.Cramped, narrow seats/uncomfortable beds. Bad food. Thanks Iberia !
Worst airline I’ve flown with, Etihad you should be ashamed of yourself expecting your customers to accept these conditions. I booked my holiday on the condition that I had Etihad flights only to find myself on this revolting plane. There is nothing good to say about the flight from the crew who didn’t want to be there to the seating space and condition. Do yourself a favour and only book with Etihad if they use their own planes and not ring ins.
I flew from Rome to Abu Dhabi on the 12th of July 2025, hoping this was going to be a decent flight ( as booked through Etihad )The service was very poor, airplane crews weren't asking guests if they needed anything as they were passing close with trolleys with beverages. They were rushing through trying to avoid asking guests and I had to chase them for a glass of juice and water. They didn't even apologize. I won't be flying back with Wamos as the service and level of professionalism doesn't meet any other airline I flew with.
My mother and sister travelled from Madrid to Caracas this week with Vamos. The service was great, they were in economy seats, and they treated with respect and were very attentive. The food was good as well. They felt comfortable and well looked after. The reason for this review is because my sister was happy traveling with them and asked me to. Post this review on her behalf.
29 may first delay Abu Dhabi manilla plane looks old and like a Sauna all flight bad airco very bad business class chair.Drinks not good chiled old uncomfortable plane unfriendly spanish service . One lady Etihad who was friendly very strange chair not flatbed . Had to do mri scan because terrible pain in my leg missed connection in Manila Customer service no reaction after complains worst Airline ever .Dont Book Etihad flying with Wamos
I booked a Latam flight from LAX to SCL, and once I came to the airport, I realized my flight was not in a Latam aircraft but operated by Wamos Air. The experience was a real nightmare. Old plane, bad food, horrible seating experience. It would be okay for a 2 hours bus drive but not an 11+ hours flight. Avoid at any cost.
Why Etihad would partner with an airline like Wamos. The aircraft was very old, borderline rusty, and felt incredibly cheap definitely not what I expect for the price paid. It felt like the cheapest flight on earth disguised under a premium brand.The cabin crew were extremely rude and unprofessional. I have no idea where they were trained, but they were by far the most unpleasant I’ve ever encountered.The food was a disaster absolutely inedible and far from Etihad’s usual standards.And to top it off, no flight route displayed on the screen! No map, no flight info. Nothing. If your phone is off, you’re stuck guessing how much longer the torture will last. It honestly felt like a scam.This experience was deeply disappointing, and I would strongly advise against flying on any Etihad flight operated by Wamos.
Avoid at all costs. Was charged a premium fee by Etihad for a Wamos Air operated flight. 9hrs from Manila to Abu Dhabi. Planes are very old, maybe 10-15 years, entertainment system is very basic, movies only. No touchscreen interface. Food is like being in prison. Seats are very narrow, it appears the planes have been re-configured for maximum occupency. Initially had to move seat as screen wasnt working. No in flight safety video, cabin crew do demonstration, feels and looks like a budget airline. The planes themselves dont have Etihad livery, they have Wamos air. Avoid at all costs
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