Review Time
Air New Zealand switched my flight to Wamos Air from Auckland to Perth. Initially, I was a bit worried due to the reviews on this site. However, there was no need to worry as I have to say I had a fantastic flight with them. The staff were very friendly, provided great service, very polite, great food and hospitality.This flight was far better than Air New Zealand with I used on the way out.A beautifully equipped business class which I believe has had a remodel for this route.Well done 5*
Used Tui for many holidays , until we went to Mexico 18th November was looking forward to flying again on dreamliner, Then 30 minutes before I fly I get a txt message saying airplane changed to wamos , didn’t give me a chance to decide I would not have travelled had I known. Worst flight ever 11 hours on the most uncomfortable seats, no entertainment and no power points. Guess what on the 2nd December the same thing happened on the way back, tvs this plane had whoooo I thought but no headphones , tui will refund premium upgrade which Im waiting for and offered me a voucher for £100 pounds voucher 😆JOKE . I’m 6.5 and and big guy upgrade for a reason . Could tell you loads of other issues but Sadly this will be the last flying with tui, and looks like lots of other people feel the same will end up like Thomas cook, avoid at all cost on these long haul flights, they really don’t care on the communication front.I could also tell you of loads more issues but think most covered below
We booked our holiday to Dominic republican through TUI and booked premium seats on there dream liner aircraft. 5 days before we were due to depart TUI informed us that aircraft has changed to wamos air which is Spanish company and our premium benefits have been cancelled. ( Bear in mind the flight is 10 hours ) Well what can I say wamos air have got to be the worse airline out there. The food was dried up pasta. The airline staff were rude. And the in flight information at the start we could not understand because she spoke very fast and couldn't understand the language barrier. Because everyone on the flight was British That's not the worse thing there is no room in the seats we were shoulder to shoulder because the seats are so narrow and trying to eat a meal is near impossible because you can't move your arms and there's no leg room at all TUI informed us we couldn't book extra leg and I'm 6ft 5in but my wife is 5ft 7 and she couldn't even move her legs. There were some TUI cabin crew on this flight I did complaint about the the seats all I got in return was well you are lucky the flight wasn't cancelled and also the toilets were disgusting there was excrement embedded in and around the toilet seat no toilet paper 15 minutes into the flight. The aircraft was very outdated no air-conditioning I was sweating. How on earth TUI can use this airline from such well known company sorry TUI you have lost me as a customer
replacement for a TUI plane from Cancun to Gatwick. This aeroplane is from the 1980’s at best, the seats are tiny, the leg room ridiculously small. There were no screens for entertainment and nowhere to charge your device should your battery run low, which it would on a flight of over 8 hours. The seating was so small – me and partner need to stretch our legs yet every time we went to do this the WAMOS staff told us to sit down as there wasn’t enough room. The Aisle to the toilets was also so tiny there was no room for any personal space, and I must have banged everyone on my way through. This plane still had the cigarette symbol light up above and an ashtray in the toilet.The WAMOS flight landed at Gatwick the furthest away from terminal possible. The flight was uncomfortable and arduous leaving us both with a stiff neck and back. This alternative flight provided was NOT acceptable and not up to standard. This does not deserve 1 star - its a ZERO from me.
We were delayed at Gatwick for 2 hours,sat on plane,no air conditioning, no water,no information of what was happening very stressful experience! Firstly told French Air strike (don't go over france) then later told didn't have enough food for all the passengers,really surely you must know how many passengers are boarding! Horrendous no in-flight entertainment had to download app but kept crashing so pointless!!Never again,it was a flight change through tui...Not comfortable for a 10 hour flight very boring,and passengers were not happy, as we booked dreamliner!!!
Huge planeAverage legroomAir con amazingCrew said tui hadnt given them the key ,so we couldnt have any food on a 5.5 hr flight and only 1 drinkDisgusting!!!!Crew disappeared after serving us a drink and didnt see them until just before landingApart from 3 of them , as i wandered towards the front of the plane , they were all asleep in business classUnbelievable If it wasnt for the fact that we had been delayed 27 hrs with tui on a flight from Birmingham to cape verde , we were grateful this plane had been put on to take us thereHowever after speaking to other passengers , this happens frequently , and on a flight the previous week , passengers were only given one bottle of water each....Lazy crew needs addressing immediately
I was recently switched to a wamos flight by Tui when our initial flight encountered a problem. When I read the reviews I was both horrified and nervous. HOWEVER... although the plane felt a little dated it was one of the most comfortable experiences I have ever had. 2-4-2 configuration meant a huge amount of room and the seats, despite looking a tad tired, were extremely comfortable. As a regular flyer with Emirates I'd have to say the comfort and space on the Wamos flight exceeded that of Emirates. Fabulous crew, couldn't do enough for us. Maybe we got lucky but I'd have to say don't believe all the negative reviews. I'd be delighted to fly with them again.
Chartered by Jet2 for a short haul flight to and from Palma (Aug 2022). I read reviews saying Wamos are okay, but I am so glad my family ordeal is over. Thankfully just over 2 hours each way. This aircraft is the worst experience I have been on in years. For a large aircraft they have crammed as many seats on it as possible. Granted I am 6ft3, but this level of being cramped on a plane I have never experienced. The air conditioning/air circulation is none existent and combined with the seating felt like I was being tortured in military stress position. The overall standard of the plane can only be described as dated with a grubby feel about it. Wamos is now on the list with Ryanair to never fly with.
Claim your business profile now and gain access to all features and respond to customer reviews.
vanguard-student-housing.com
thesolofemaletravelernetwork.com
monarchairgroup.com
us_en
indigoairlines.com
traveltheunknown.com
12goasia.com
alpinbus.com
musement.com
sofia-airport.bg
