Review Time
After reading the reviews I was a little nervous as to what to expect, in reality it was one of the better flights I’ve had. Cabin staff were amazing and the meal was great. Only negative was the seats were a little on the hard side for a 6hr flight. Otherwise I would recommend!
The worst flight of my life. Airplane very old (more than twenty years) dirty and noisy. Non-existent entertainment (about ten films and no music).I felt this flight was unsafe, very unsafe.It isn’t possible for people to fly in these conditions.Some airlines like this shouldn’t exist.
Flew Perth-Auckland, I usually book Air NZ from Melbourne to Auckland and decided to fly direct this time. I wish I’d read the reviews beforehand as this experience was honestly worse than the cheapest Jet Star flight. I’d paid extra for seat selection - window seat, more room and closer to the front. It was a complete waste of money. My seat didn’t even have a window (which took away a bit of room on the side), there was no room to move at all and the man next to me was basically sat on top of me with how little space there was. The seats were small, very hard and uncomfortable. No one could recline their chairs either so everyone spent 7 or so hours trying to sleep upright and with no leg room. People who stood up to stretch their legs were asked to sit down even though the seat belt light was off and one of the flight attendants rolled her eyes every time someone asked a question. Air con was non existent which caused everyone to completely overheat and caused even more discomfort. The food wasn’t bad as expected for an AirNZ flight but that’s pretty much where the comparison ends. Usually on overnight flights you’re offered tea or coffee to wake up but we were only offered a cup of water and their method of handing out the cups was a little ridiculous and if you didn’t grab it fast enough you were scowled at by the flight attendant. In saying that though, most of the staff were absolutely lovely and it isn’t their fault that the plane seems totally outdated and that English isn’t their first language so we can’t hold that against them. Despite the discomfort and lack of quality normally expected of Air NZ, the pilot had done well and it was a safe enough flight. Although I would’ve booked elsewhere had I known what to expect. Also wanted to note that the 5 star reviews here are either paid for or bots because even as we exited the plane all anyone could talk about was how they will never be booking with Wamos again.
I was disgusted at how I was treated by the female flight attendants. Not acknowledged once and they continued to flirt with my husband who was also disgusted and embarrassed. Food was shoved in my face. The male attendants had been respectful and my husband also noted this. What's going on? careful of your husband's ladies haha and if it happens to you do not take note. I think it's a game they are playing.
To echo what others have said. We paid Air NZ prices as we have flown with them before and expect a certain level of comfort. WAMOS are providing a budget aircraft with Ryan Air style seating suitable for short hall flights. There is chewing gum stuck to the arm rest between the seats in front of us. If Air NZ try and put you on one of these flights, don't do it. Go with another carrier.
AirNZ WAMOS Air flight from Perth to Auckland was the worst flight experience ever .Very uncomfortable seats inflight entertainment could not be heard with the noisy old plane. communications with the air hostesses was nearly impossible with the language barrier and they're rude .The aircon was set too high making it a very uncomfortable flight. I have paid for quality and received the lowest class airline. If I ever fly Air NZ i will make ture to check that its not an alliance flight. Very very disappointing.
Just flew AKL-PER-AKL. Staff was impeccable, polite, kind, and attentive. Food was average, but it was airline. I cannot say enough about how great the experience was. I have flown A-LOT and this was one of the best ever! After reading the bad reviews I was shocked and felt they must’ve been flying a different airline!
Perth via Auck inc return.Horrible flight. Seats are sooo uncomfortable, flight attendants are very rude and movies+ are old. Didnt eat the food. My philosophy is if customer service is sh#t then everything that comes with it will be..hence why I didnt eat on the plane. Worst experience ever. Can't wait for air nz to return. Big ups to the pilot/s hence why the extra star.Flight attendants have a stupid, stupid way of pouring water into cups for economy. Rude! Rude!Rude!
When I write reviews, I don’t write them from an emotional perspective. I don’t think I’ve ever given a one star review before, but this one was necessary. my first international flight was with WAMOS, a 7hr from JFK to Spain. I only realized how horrible WAMOS was after my ride back on an Iberian plane. On the WAMOS plane, the seats are extremely cramped and extremely uncomfortable, like those white plastic fold up chairs. U have to pay for water. A child cried (at the top of his lungs) for 3 hours, with the staff very apathetic to the situation (the hid next to the bathrooms). My friends charger didn’t work. However, they did have a working tv with movies, but I think you had to pay for those. The food was extremely expensive and very small portioned. My good flight on the way back (an Iberia plane) was basically the same price, with cushioned seating in Economy, free pillows and blankets. Much more accommodating. Please, if you can, avoid taking a WAMOS plane (as Iberia the company uses WAMOS planes). It is not worth it.
Air New Zealand price, but not Air NZ quality. I can forgive the cabin crew, not operating in their first language. The entertainment system is definitely below average for a modern longer flight.However, comfort was the big issue. Uncomfortable seats for a 6 - 7 hour flight and the air con was poor, resulting in an uncomfortably warm cabin.I would not recommend this route, if the flights are operated by Wamos.
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