wesleyfinancialgroup.com

4.4
4.4 Based on 252 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

252 Reviews

5 Star
80%
4 Star
6%
3 Star
2%
2 Star
3%
1 Star
10%

Filtered Reviews

Filter Reviews

Review Time

Harvey Baker
no help, do it yourself

honestly told they do not legally represent me, yet first contact was from a lawyer. said i needed to keep payments on this contract, and I needed to send them the emails before sending to H.I.C.V., plus I could never mention thier involvement in the process. H.I. comitted fraud by double billing for maintenace fees, never received response, they placed my deceased step-mother onto the account, no response, and wesley never looked into it for proper reply. have found out after the fact, I could have gotton out by the legal process of 30 days to void contract for failure of meeting of minds, yes H.I. does lie, and have fraud by ommision in these contracts. every email was requested to have a 30 day wait period for response, have only received 1 reply from H.I., saying we should have cancelled within 6 days, so we are stuck. wesley must receive a portion of the payments to pad thier pockets more. whole timeshare industry is a scam and lie. please state representatives, please stop this, and courts please investigate.

1
Date of experience: Jun 29, 2024
Gwendoline Cook
This company deserves 10 stars!!

First let me start by saying thank you to the following people: -Beneika Sibert-Tayler Morrison- Taylor Pearl - Christie Wondemaneh- Kat Almon- Maria Gaines- Danielle RuffinWesley Financial is a Top notch Timeshare Cancellation Company that does what is says, get you out of your timeshare, or your money back. I had a timeshare with Wyndham for over 10 years, and I couldn’t see a way out, especially after both my maintenance and monthly payment fees began to increase. To add more fuel to the fire, I was never able to get the desired locations and if there was availability, I would have to purchase more “points”, so basically giving them more money. That was the last straw, and one day I heard Mr. Chuck McDowell’s commercial on the radio and figured, why not give it a try. After the initial consultation and fees paid, the team went into action on how the process would work, and what I needed to do. Was I hesitant at times? of course, but I finally received an email from Wyndham’s payment Team that my auto payments had been cancelled effective immediately!! I knew my dream had finally come true, I was Timeshare free!!If you find yourself in a bind and want to be rid of a timeshare, I’d highly recommend The Wesley Financial Group to make it happen. You will not be disappointed!!

5
Date of experience: Jun 24, 2024
Drake P.
Courteous and helpful staff that guided…

Courteous and helpful staff that guided us throughout the entire process and while it took some work they were true to form in helping us with our timeshare problem.

5
Date of experience: Jun 22, 2024
Malapokix
I was stuck with a timeshare that I…

I was stuck with a timeshare that I only used twice in 25 years. I had tried several times myself to get out of it without success. Wesley Financial with their team of professionals was able to break through all of the road blocks and got me out of the timeshare money pit!!! A big thanks to the team at Wesley Financial....

5
Date of experience: Jun 18, 2024
Melinda Long
They were very diligent and thorough

They were very diligent and thorough! It is very expensive, but worth it. You have control over everything, they help/teach you to do it, they also help you understand the lies. They are always available for you to ask questions and very patient with you when you ask a million questions.

5
Date of experience: Jun 08, 2024
SB78
They were very helpful and friendly.

They were very helpful and friendly.In the space of two years they helped us get out of our timeshare with Westgate Resorts.And the person that helped us was also checking to see if we heard anything from the timeshare company I am always recommending Wesley Financial Group if I hear someone talking about trying to get out of their timeshare.

5
Date of experience: Jun 08, 2024
Samantha
They got the job done

They got the job done! The only constructive feedback I would give it their cancellation consultants are very busy and sometimes communication can be delayed. Otherwise they delivered!

5
Date of experience: Jun 07, 2024
Tucker Cooper
Good Client Service

The agency was kind, courteous and helpful in explaining the process to get rid of my timeshare. I am so relieved to be free from their one-way control over my options in using my timeshare. I am so thankful that my fees will not continue to go up each year. I was very disatisfied with experience of owning the timeshare. I am thankful that the Wesley Group was out there to help. They stood by me the whole way through.

5
Date of experience: Jun 05, 2024
pitou3481
It was a long process.

It was a long process to cancel my resorts timeshare. It took over a year. A lot of back and forth with emails to a variety of agencies. It was expensive but less than what I owed in maintenance fees. I think they just got tired of my(our) persistence. Anyway it's finally over and done.

3
Date of experience: May 28, 2024
Wesley Financial is the BEST!

My husband and I are extremely grateful to Wesley Financial, particularly to our Representative, Alyssia, who communicated with us from the beginning to the very end! Their knowledge and professionalism made us feel secure and hopeful that we would have a successful resolution in the end. It took about 1 1/2 years, but was well worth it not having to pay the monthly mortgage fees and the increasing annual maintenance fees for the next 20 or so years! I agree with another happy customer, that Wesley Financial is the Real Deal!

5
Date of experience: May 23, 2024

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More