wowcher.co.uk

3.6
3.6 Based on 1.3K reviews

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Average Rating

3.6

/
5

1.3K Reviews

5 Star
53%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
34%

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Tyler White
Biggest scam of my life

Biggest scam of my life. Paid for a mystery holiday for 2 and ended up costing nearly £700. Firstly the company that actually does the mystery holidays is travelodeal. So when I arrived at my hotel in Poland it turns out travelodeal didn’t bother to pay for the hotel so it was cancelled 2 days before I arrived. Unfortunately for me no one bothered to tell me before I went. So stuck in Poland I had to pay £300 for another hotel. The best part is travelodeal and Wowcher have decided to ignore the fact that they scammed me so I won’t be getting any money for that. Wouldn’t recommend to anyone ever. Holiday from hell!!

1
Date of experience: Sep 18, 2025
Kirby Mclaughlin
Avoid

Avoid, they partner with well known scams and they make the refund process as difficult and lengthy as possible. It’s taken 2 months to get my refund and I’m still waiting

1
Date of experience: Sep 13, 2025
AJ Parker
Scamming me out of money for a product we have not recieved

We ordered an air fryer on the 13 sept 2025 and then paid and activated the deliverey voucher , it was advised that delivered of the item would be on the 17th sept, We arranged to pay in installments through Klarna, Delivery did not happen but the payments started!!!We reported the issue to both Klarna and Wowcher.We have a case number to prove this.November 6th 2025!! No delivery has happend!!We were told to contact the Merchant Named "Appliance Spares Wearhouse", we did so and the email bouced back !!! scammers !!We still have not recieved this order however Klarna are still taking payments on behalf of Wowcher and saying that because we activated the shipping voucher there seems to be nothing more they can do. DO NOT BUY FROM WOWCHER THEY ARE NOTHING MORE THAT MIDDLE MEN FOR SCAM FAUDSTERS !!So they reply but how do I add more information I have even given you the reference number Reply from Wowcher3 days agoThank you for your feedback,I'm sorry to hear of your experience. If you can provide more information, we will be more than happyto assist further.Kind regardsWowcher

1
Date of experience: Sep 13, 2025
Lisa Humphreys
Wowcher Wallet Credit instead of a refund - Poor

Ordered a bed through Wowcher from a seller called Cloud9, and it’s been nothing but a nightmare. The wrong bed arrived, so I contacted Wowcher expecting them to sort it out. Instead, they told me to deal directly with the seller — who completely ignored me.When I went back to Wowcher, they were incredibly reluctant to help. First they tried to fob me off with Wowcher wallet credit (as if I’d ever use their site again!), and after endless back-and-forth, they finally issued a partial refund of £80 — nowhere near the full amount. By that point, I was just sick of the hassle and took it to get it over with.Terrible customer service, zero accountability, and a shocking lack of consumer protection.Do yourself a favour — do not buy from Wowcher or Cloud9. You’ll regret it.

1
Date of experience: Sep 11, 2025
DAVID TROTT
Great products Great prices

Excellent product with discount Great price have brought loads of deals from wowcher always good

5
Date of experience: Sep 10, 2025
Mr Jeffrey Beardsmore
First time I've used Wowcher

First time I've used Wowcher and it was super easy to get the things I wanted

5
Date of experience: Sep 09, 2025
breda swift
Great website and easy to use

Great website and easy to use

5
Date of experience: Sep 09, 2025
Alan Vasseghi
Good Access.

4
Date of experience: Sep 09, 2025
Nikkalia Brown
Good customer service but potential scams

Wowcher itself is very good when it comes to customer service and processed my refund very quickly. I am not giving it 5 stars due to the fact I had to get a refund in the first place. Beware some of the experiences on Wowcher are scams. Because Wowcher chooses to advertise these scams without investigating I can’t grant them 5 stars.

4
Date of experience: Sep 09, 2025
Lilly
Great service!

Great service!

4
Date of experience: Sep 09, 2025

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