Review Time
Not the experience I was expecting. Bought two of the same items at once sent two separate Wowchers had to redeem and pay two lots of delivery at £3.99 each. Opted for this over Amazon as initially worked out better now they are arriving at different times if at all!! Would not recommend this service and won’t be using it again!! Also been bombared by emails
In relation to my review 2 days ago where Wowcher did not show a short expiry date on the email gift that I purchased and then refused to help, I have had nothing but frustrating communication with them. They have not taken any notice of my issue at all, they just repeatedly tell me that I cant have a refund. In all of the many messages I have never asked for a refund, every time I point this out they tell me I cant have a refund. I am beyond frustrated. I have had to purchase another voucher spending another £63 on top of the £63 I spent on nothing and I have to say this voucher is very different to the first on I recieved. This email gift has the expiry date on very clearly where the first one (which only had 6 days expiry) did not have any expiry date on. This screams to me that it was deliberately hidden to catch people out. I would encourage people to be very careful when using wowcher and scrutinise any documentation. The customer care and service is non existent and I will be taking this up with Trading standards. They are employing deceitful methods to gain custom. I dont doubt that I will receive a response saying if I give them more information they will help but please note there will be no link to contact them. They pay lip service to make it look like they care. I will never use this company again.
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