wowcher.co.uk

3.6
3.6 Based on 1.3K reviews

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Average Rating

3.6

/
5

1.3K Reviews

5 Star
53%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
34%

Filtered Reviews

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Review Time

Mark Richardson
Easy search and transaction

5
Date of experience: Nov 11, 2025
Colin Dickson
Awful company, awful customer service.

I bought a xmas tree via Wowcher from groundlevel.co.uk and it arrived faulty.I now know I made a huge mistake of trusting Wowcher. The round metal base was warped and didn't sit level on the floor, the star tree topper just spun around and would never be secure and the tree lights were advertised as multicoloured (on wowcher's own website), but were white. I complained and provided all the evidence that they asked for as I wanted a full refund including the postage I paid to receive the item. They still haven't answered my question that I should be compensated for return postage, the delivery charges and a full refund after several times I had asked this. I even quoted the consumer rights act 2015 in which they are in breach of. I'm still waiting for the matter to be resolved. I've had to resort to contacting Trading Standards about this company, they take your money and provide goods that are not fit for purpose. WOWCHER & groundlevel are both liable for false advertising of the product in the first place and don't particularly care about customer service when things go wrong. They don't want to know. BUYER BEWARE OF WOWCHER & GROUNDLEVEL.

1
Date of experience: Nov 11, 2025
Linda
Wonderful speedy reliable service

5
Date of experience: Nov 11, 2025
Mark Page
Easy to navigate

Easy to navigate

5
Date of experience: Nov 11, 2025
Claire  Graham
Easy to navigate

Easy to navigate

5
Date of experience: Nov 11, 2025
Suzanne
Straight forward

Straight forward, fab and easy

5
Date of experience: Nov 11, 2025
Marion Nicol
Great shopping experience

My experience was great as the website was easy to navigate, it was clear text with uncomplicated text to follow. The deal itself was amazing, the discount was so large it was impossible not to buy.

5
Date of experience: Nov 11, 2025
Robert Middleton
Good service

Wocher gives a very good service and responsive to my messages

5
Date of experience: Nov 11, 2025
Marj
UGG INSPIRED SLIPPERS

It was straightforward. Hope to get my slippers soon.😀The start to Christmas pressies. Thank you

5
Date of experience: Nov 11, 2025
Paul Hudson
WOWcher

Very easy and simple to use and fast responses

5
Date of experience: Nov 11, 2025

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