xlibris.com

3.5
3.5 Based on 283 reviews

A pioneer of the supported self-publishing industry, Xlibris is a book publishing company created by authors, for authors. Xlibris has helped over 60,000 authors publish over 75,000 unique titles. One of its founding principles, which still stands since t...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.5

/
5

283 Reviews

5 Star
45%
4 Star
18%
3 Star
7%
2 Star
8%
1 Star
23%

Filtered Reviews

Filter Reviews

Review Time

TB20
As a first time author,the service has…

As a first time author,the service has been as good as it was presented. All works were done within the promised timeline.

5
Date of experience: Mar 31, 2021
Palmer P.
Nothing was done until I pestered each…

Nothing was done until I pestered each of the many individuals who worked on my project. Apparently the system is to do nothing until the client complains. Then you get into "pass the buck" mode -- at lest four people "worked" on my project. A job which should have taken a week has taken at least three monthsAnd it is still not complete!

1
Date of experience: Mar 30, 2021
This was my first time publishing a…

This was my first time publishing a book and I was super nervous but Maegan Arevalo gave me confidence in the first phone call. I could tell she wanted to genuinely support my journey in publishing my book. I appreciate the feedback and support I received from Maegan and Renee who were patient and helpful with the process of editing and preparing the book. Thanks Xlibris!!

5
Date of experience: Mar 03, 2021
Carlton Lewis
I would have given Xlibris a 5 star…

I would have given Xlibris a 5 star review the day we finished with my book and sent it for publishing.From the time I made my final payment till now I wouldn't give them 1 star. The marketing department is horrible, Every time I should have received something I had to call for it and the general lack of concern is sucks. There is no realistic way to find out how many books you have sold. I could go on........

2
Date of experience: Feb 22, 2021
CyeezyFPS
Great Experience...great partnership!

i have published two other books with another publishing company but was not too happy with having no special person to work with. When I came to Xlibris (recommended by a friend) had Leila Davis as my Consultant. Wow! What a difference! Leila took me under her wing and carried me through all the twists and turns of getting my book published. She was more than a voice on the phone....she was very easy to talk with and during our experience together I feel I have another great friend in the publishing world....My next book is on it's way to Xlibris in the next few weeks.Lee G. Harvey, Author of "Riders Up! HandicapperDown"

5
Date of experience: Feb 18, 2021
Maynard
Notes to review

The editing and "putting the book together" process ran smoothly, however, when it came to the delivery of the products, it was a disappointing and frustrating process, as I'd have to request over and over again, an attempt to charge me twice and lack of communication between the team was just a couple of things I had to deal with. The marketing consultants were insistently calling to sell offers. This is understandable, but a different approach was expected. Other than that, I thanks the Xlibris team for assisting me in the process of publishing my work.

3
Date of experience: Feb 17, 2021
Courtney W.
The entire process from the beginning…

The entire process from the beginning to end was fabulous. Kaya Parsons was very responsive, and did an excellent job. The only hiccup I had was during the editing process.

4
Date of experience: Feb 16, 2021
Gus Walker
Great Job

Well, I must say they di an excellent job. My books look great and I have no complaints except wondering why my book has not sole a million copies yet. That's a joke. That's my problem, not XLIBRIS'

5
Date of experience: Feb 15, 2021
Alexander
Just great

It was great had a pleasant time we’ll organized professionally instructed everything went smooth

4
Date of experience: Feb 15, 2021
Ali M.
Went smoothly...no complaints.

5
Date of experience: Feb 11, 2021

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • A pioneer of the supported self-publishing industry, Xlibris is a book publishing company created by authors, for authors. Xlibris has helped over 60,000 authors publish over 75,000 unique titles. One of its founding principles, which still stands since the company started publishing in 1997, is that authors should have control over their work. Xlibris holds true to this purpose as they help hundreds of authors publish every month in the method of their choosing.See more

  • email customersupport@xlibris.com
  • call 8447148691
  • language https://www.xlibris.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More